Trish Hefner

My feedback

15 results found

1. subscription required message

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   0 comments  ·  AOL Desktop Gold » Account  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

   Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

   Trish Hefner shared this idea  ·  Aug 19, 2026

2. "Subscription Required" Pop-Up/ I May just be mistaken?

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   2 comments  ·  AOL Desktop Gold » Account  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

   Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

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   Trish Hefner commented  ·  Aug 16, 2026  ·  Edit…  ·  Delete…

   I agree with Joseph Pelky I'm being charged for AOL Desktop Gold and I keep getting a message that I'm not subscribed to it.
   Patricia Hefner
   patriciahefner54939@aol.com

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   Trish Hefner supported this idea  ·  Aug 16, 2026
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   Trish Hefner commented  ·  Aug 16, 2026  ·  Edit…  ·  Delete…

   This subscription required pop up with AOL Desktop Gold. I thought beta was supposed to be free but AOL desktop gold isn't free.

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3. When is AOL going to fix the welcome screen problem? Only 5 articles and picture versus story do not match.

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   3 comments  ·  AOL Desktop Gold  ·  Delete…  ·  Admin →
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   Trish Hefner supported this idea  ·  Aug 16, 2026

4. AOL desktoop gold is not resnding quickly. It takes time for the page to load andsometimes it routes to

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   9 comments  ·  AOL Desktop Gold  ·  Delete…  ·  Admin →
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   Gathering Feedback  ·  AdminAOL Product Support (Admin, AOL) responded

   Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!

   
   

   Trish Hefner supported this idea  ·  Aug 16, 2026

5. I don't see my idea

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   0 comments  ·  AOL Desktop Gold  ·  Edit…  ·  Delete…  ·  Admin →
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   Trish Hefner shared this idea  ·  Aug 16, 2026

6. AOL DESKTOP GOLD

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   0 comments  ·  AOL Desktop Gold  ·  Delete…  ·  Admin →
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   Trish Hefner supported this idea  ·  Aug 16, 2026

7. I HATE THE NEW YAHOO SEARCH.

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   Gathering Feedback  ·  9 comments  ·  AOL Desktop Gold  ·  Delete…  ·  Admin →
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   Trish Hefner supported this idea  ·  Aug 16, 2026

8. I am not subscribed to AOL desktop gold and I'm paying for it! YuckQ

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   1 comment  ·  AOL Desktop Gold  ·  Edit…  ·  Delete…  ·  Admin →
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   Trish Hefner commented  ·  Aug 15, 2026  ·  Edit…  ·  Delete…

   Thanks AOL! Love ya!

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   Trish Hefner shared this idea  ·  Aug 15, 2026

9. y'all have added several keystrokes to deleting mail with your updates. Thanks alot!

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   0 comments  ·  AOL Desktop Gold » Mail  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAOL Desktop Gold Support (Admin, AOL) responded

   We are collecting information on this issue and will work on a solution.

   Trish Hefner supported this idea  ·  Aug 6, 2026

10. this new format to delete is too difficult for me - please restore the old format - because I am old! Gail Arnold

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    Gathering Feedback  ·  1 comment  ·  AOL Desktop Gold » Mail  ·  Delete…  ·  Admin →
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    Trish Hefner supported this idea  ·  Aug 6, 2026

11. Ads on the righthand side of mailbox

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    1 comment  ·  AOL.com  ·  Delete…  ·  Admin →
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    Trish Hefner supported this idea  ·  Aug 6, 2026

12. "Report a "bug" doesn't seem to work on my computer!!! WHAT IS THE PROBLEM??

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    1 comment  ·  AOL Desktop Gold  ·  Delete…  ·  Admin →
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    Trish Hefner supported this idea  ·  Aug 6, 2026

13. something broken between AOL Desktop Gold and Facebook

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    2 comments  ·  AOL Desktop Gold » Browser  ·  Delete…  ·  Admin →
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    Trish Hefner supported this idea  ·  Aug 6, 2026

14. Bring back AIM!

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    Gathering Feedback  ·  1 comment  ·  AOL Desktop Gold  ·  Delete…  ·  Admin →
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    Trish Hefner supported this idea  ·  Aug 6, 2026

15. comments on articles

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    Gathering Feedback  ·  2 comments  ·  AOL Desktop Gold » Other  ·  Delete…  ·  Admin →
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    Trish Hefner supported this idea  ·  Aug 6, 2026