KATHRYN FIELDS
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The new format has crippled an otherwise convenient and usable product. I've been a paid user since 1999/2000. I'm so unhappy with the new format I've started to look at alternatives.
The new format does not "enhance" my user experience. It is no longer easy to sort and search easily. Features have been removed. And to add insult to injury, the new interface lags and is no longer quick. The inability to even have an *option* to use the old format is inexplicable.
Whoever spearheaded the interface change and demolishing of all the previous features and ease has done your customers a disservice. If the company cares about retaining long-term the many thousands of its users who loved your product in its prior convenient to use form, please remedy this asap.