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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2982 results found

  1. Mail waiting to be sent

    Can you bring back the "You have mail waiting to be sent" notice when signing on to the AOL desktop?

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    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
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  2. Grade AOL Gold as an "F" for flunked

    I Grade AOL Gold as an "F" for flunked

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  4. Log Manager is not available in AOL Desktop Gold.

    Hi, I need help. I noticed that the log Manager is not available in AOL Desktop Gold. I used to have that feature in the old desktop but it's no longer available in the newer version of it. I have already called tech support and they advised me to send a feedback to you. Please see case - 06515380. This is very urgent. THANKS.

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  5. I already PAID for the "gesktop Gold experience.old" and it won't let me sign onto ********@aol.com...... THIS IS FRAUD!

    I already PAID for the "gesktop Gold experience.old" and it won't let me sign onto **********@aol.com...... THIS IS FRAUD!

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  6. I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    Signed: One Tech guy to another

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  8. WHAT ARE WE WAITING FOR ?A CLASS ACTION SUIT SHOULD BE STARTED

    YOU ALL KNOW THEY LIED ''GET THE SAME FEATURES YOU LOVE WITH AN UPDATED BROWSER & MORE.'' . . THEY LIED, & WE ALL FELL FOR IT....ITS TIME TO DO SOMETHING....THIS MUST BE NOTED PUBLICALLY....SOMEHOW......THEY JUST TOOK MY E/MAIL. I CANT STAND IT ANYMORE ritaperez50..SOMEBODY HELP ...PLEASE ( they put me anonymous ?)

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  9. adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using t

    adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using that email

    ******@aol.com Ignored **@**************.com (you cannot check status of internet mail) Sent: 8/1/2018 10:01:01 AM Eastern Daylight Time

    Need a resolution asap. If possible please send me a detail of the cause of the issue.

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  10. New Ravel

    New Ravel is not 'News' as you have categorized it in the Welcome section. It is click bait. Please categorize it as such.

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  11. aol finance my portfolios is not loading after several attempts

    aol finance my portfolios is not loading after several attempts, numerous attempts

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  12. a new perk or a problem?

    Starting tonight 5/16/18, whenever I'm doing my email, whenever I close out the mail and delete it, my curser automatically goes to the top of the list. When I'm trying to look at email that was posted 3 days ago and I keep ending up at the top of the list its very annoying, I have to find where I was and start again. Why can't things just be left alone? Its like trying to reinvent the wheel and you just can't leave things that aren't broken alone. So very aggravating!

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  13. We're glad you're here

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  15. Terms of Service and Privacy Policy Update

    HOW CAN ONE SIGN SOMETHING LIKE YOUR NEW TERMS OF SERVICE PRIVACY POLICY IF IT TAKES A LAWYER TO UNDERSTAND IT...I ALSO READ I WON'T BE ABLE TO GET AOL MAIL IF I DO NOT AGREE????????? I PAY MONTHLY..THIS NEW TERMS OF SERVICE IS A LEGAL DOCUMENT. I WILL NOT SIGN ANYTHING I HAVE TO GET A LAWYER TO EXPLAIN.

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  16. The Gold version of the software is unreliable - A huge step backward

    Please address the instability issues with this software:
    *Auto sign-on works intermittently; then will sign on at one work station and not at another
    *Popups so intrusive, it is impossible to read, which waste our time
    *Failure to send mail with increasing frequency; constant Error messages; then suddenly sends two copies of everything; embarrassing to constantly apologize to clients
    *Copy and past feature of addresses in email is now gone and increases work time

    Have purchased AOL for many years and kept it for consistency with my student and clients; now see it as a very poor investment and a…

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  17. Don't merge comments. It's making it look like you don't have nearly as many dissatisfied users as you do.

    Don't merge comments. It's making it look like you don't have nearly as many dissatisfied users as you do.

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  18. In reviewing your complaints, the problem is obvious. AOL's executive management will not admit it has one.

    While AOL "news" seems only interested in progressive views, and why it purchased the Huffington Post, (not unlike Slate, DailyKOS, MoveOn with objectives not unlike Cloward and Piven), it has not paid attention to its bottom line.

    That is AOL is an ISP. In others words a place where I can immediately get online to the Internet.

    Having been with AOL well over 15 years, its AOL Gold is not Gold but the color of rust. While AOL's CEO has focused on being sure progressive news is spread through out its millions of members, he obviously has not spent the…

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  19. Get off of the british kick aol. enough is enough.

    What is it with you people at aol? Enough is enough about thise british parasites.

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  20. What is this? " https://********/********* " It came as a AOL POP UP. Is it from AOL or is it a phishing link?

    What is this? " https://*****/****** " It came as a AOL POP UP. Is it from AOL or is it a phishing link?

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