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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. We're glad you're here

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  3. Welcome Screen changes

    Here's an idea.....change the Welcome Screen back to the way it was two days ago.......you know when the pictures were not huge and the print small. Change is not always good.

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  4. Too Many Problems

    There are so many problems with AOL Gold and they don't get fixed. Why?

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  5. Why is showing news in the menu from Fox? They are not welcome on AOL

    Take Fox news off AOL. They are not reliable or wanted.

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  7. search window upgrade

    I am suggesting to your Technicians to return the search window as it was before you upgraded AOL SEARCH. It was much easier to do a google search when looking for a particular subject. THE SEARCH BUTTON IN THE ADDRESS BAR IS TOO SMALL.

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    Reviewed  ·  1 comment  ·  Search  ·  Admin →
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  8. TO FACEBOOK: I cannot find the info. that I posted on Archive!!!

    TO FACEBOOK: I cannot find the info. that I posted on Archive!!!

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  9. remove the news feed from aol search

    remove news feed from aol search bar

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  11. the new aol folders set up recently are useless to me. I don't want them. Please get rid of them.

    don't need the view folders aol set up. I use my own personal folders. I keep everything in order on my personal files. Stop sending items to view folders. If I delete anything, the emails etc go away. I want the view folders deleted and the items in them to go back to my original personal folders.

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  12. I dont want the new update where read mail disappears - want it to remain an new mail with a red check in the box

    I dont want the new update where read mail disappears - want it to remain an new mail with a red check in the box

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  13. Spanish spell check need to be added to AOL mail.

    Please add other languages to spell check mail options.

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  14. I'd like to have a way to personalize the experience of writing an email

    I'd like to have a way to personalize the experience of writing an email!
    I have talked to the Premium customer support and it seems that I'm left with the option to submit a feedback
    I would like to have the option to customize the sound specifically for when i receive an email from a contact!
    I know that the option to personalize the background of writing an email was possible a while ago on the webmail, I would appreciate that to be back and to also have it on Aol Desktop Gold!

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  15. We're glad you're here

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  16. Latest news

    I do not like the layout of the "Latest News" and videos. One would think the video would be about the News but it isn't. There is no text explaining the video. I HATE the new layout!

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  17. We're glad you're here

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  18. My email used to show the number of spam emails. Now it doesn't. It helped me remember to delete them. Please return it.

    My email used to show the number of spam emails that had been saved. Now, for some unknown reason, it doesn't. Please restore that function. It helps to remind me to delete them.

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  19. Beataround the bush

    You beat around the bush on any items that you post. When I click on one of your items, I want the answer immediately. Don't dribble it out.

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  20. news bad idea in search box

    I have no interest in you adding news to the search box. Please remove it. I was on the phone for an hour with 2 support techs who tried to remove this unwanted news. It is very uncalled for to try and make some one read **** they are not interested in

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