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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2979 results found

  1. Reinstatement of Blocked Email

    Reinstate the blocking of ALL emails when I am on vacation. You are charging for it now!!!!! Ridiculous!!!

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  2. JUST DID IT !!!!!!!!!!

    after almost 20 years as a Paid AOL customer i just quit - unbelievable how aol has deteriorated in past year plus - can't sign in , can't arrange favorites , email total horror story , BIASED non journalistic amateur reporting , non existent ignorant useless tech support , welcome screen does not load + when it occasionally does it is inaccurate , dated , + useless , aol does not listen to or care about it's customer base , any changes to GOLD have been negative + user unfriendly , + i could go on +on - the only…

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  3. Please add click and drag for emails. I do not want to open or down load an email that might be a phish.

    Please add a feature to deal with possible phish emails. I do not want to open to forward to aol_phish nor do I want to down load the attachment so you can see what is being sent. I would like a feature like outlook has that allows the email to be attached without opening to another email.

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  4. chat rooms

    I'm curious if members create a private chat room why there is censer of what can and cannot be typed??? I can understand the public rooms which are 99% empty but in a personal created private room you should be able to talk the way you want!!!! BIG BROTHER!!

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  5. complaint about posters in comments sections

    A poster calling himself GEORG1 1 is posting ridiculous rants in the comments sections in News. He should be banned as his posts a nothing but long delusional nonsense.

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  6. you will make my jaw drop

    You will make my jaw drop if you stop posting stupid stories on your welcome screen.

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  7. This brand new format is not access friendly. So restricted and not flexible. Please return to my old format

    This brand new format is not access friendly. So restricted and not flexible. Please return my format to an old format immediately

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  8. No guest's

    It's time to stop allowing "guest's" to comment on the comment section's stories. The guest's turn the board into a joke fest.

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  9. browser extensions

    It would be a great security feature to add a link to review browser extensions like Firefox. It's become a way for bad guys to get into a computer.

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  10. put the homepage back like it was

    put the home page back like it was tried of all the junk popping up

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  11. WELCOME PAGE

    ELIMINATE IT. IT'S STUPID

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  12. ANOTHER DAY

    going on 18 months with GOLD not operating or operating POORLY - cannot sign in without many multiple attempts - EMAIL NOT working at all - ignorant , biased welcome screen does not load - happens on different computers - ALL other INTERNET functions are operating properly - problems exist only on AOL - calling tech support is completely FUTILE -

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  13. No sense leaving a message after seeing so many AOL customers having problems with the AOL Desktop Gold.

    With the large number of problems being experienced by AOL members it seems AOL would have made sure the Gold was working properly before launching it. Many great features were left out and so many other problems. Sorry state of affairs. Been an AOL member for many years and sad to say the GOLD is not AOL standard.

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  14. GET SOME REAL NEWS THAT DOES NOT COME FROM HOLLYWOOD.INTERNATION IS NOT ABOUT THE ROYALS. MIDDLE EAST . ASIA , CHINA GIVES US SOMETHING THAN

    WE THE PEOPLE DESERVE UNBISSED NEWS REPORT FROM AROUND THE WORLD, NOT JUST THE UK AND HOLLYWOOD
    YOU HAVE AN OPORTUINTY TO TO INCREASE FREEDOM OF SPEECH AND HUMAN AWARENESS. HOW ABOUT THE HUMAN TRAFFICING ISSUES AND WHAT IS BEING DONE. ANYTHING OTHER THAN THE CLOTHES OF LOOSE WOMAN WERE IN HOLLYWOOD. NO ONE CARES. I WILL KEEP WRITING TIL YOU MAKE SOME CHANGES THIRD TRY!!!!!!

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  15. put the heart back on the e-mails so we can store them in Favorites

    put the heart back on the e-mails to allow storage in Favorites

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  16. Gather this info - Working software should be highest priority - suspend more member "perks" and everything and give us a workable program!

    We've been waiting a year for this! I've been a member since 1996, and AOL software had evolved to 9.8. Then you crashed and have not given us a reliable fix. Are you listening to your faithful customers? The lack of applied results says NO!

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  17. bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

    bring back the history sites you visited feature only shows searched items.i turned off clear browser history.

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  18. "Cut and paste" is intermittent in new gold desktop

    For many years on AOL desktop I have been able to "copy" a paragraph from my word document and "paste" it into an AOL email. Now with gold desktop, the words from the PREVIOUS time paste in my email. I can re copy and re paste the new paragraph countless times, but the new words copied won't paste until many times later...sometimes never. Why did gold's developers do away with so many of the useful features from the old desktop program? And why are they taking forever to restore them, or at least to tell us why not.

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  19. Eliminate chatroom bosses

    I believe that Aol should eliminate chatroom moderators / bosses . Strangers should not be allowed to block paying Aol customers posts . Aol should have the final say as related to blocking posts in a chatroom .... Aol should eliminate chatroom moderators because human beings that are given that kind of power will cheat . Chatroom bosses are cheating your Aol customers everyday if they disagree with your customer politically , they will block your aol paying customers posts

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  20. Hovering mouse over graphics do not show text

    When I search AOL in graphics view I am not able to see the name of the company associated with the graphic. This means that I have to waste time to open each image to see where it is coming from

    MUCH MORE IMPORTANT: When hovering the mouse over the graphics on my website I see no text associated with the graphic. I have a graphics site and worked very hard to come up with catchy text and information describing each graphic. This is done by adding the word title to the code of the graphic. Now all my work…

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