AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3029 results found
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I am struggling with your new AOL Gold as items I used a lot, like being able to have the address book in my carousel tray to link quickly.
I have been a loyal AOL member for over 20 years, much to the chagrin of many others telling me to get with it. I am struggling with your new AOL Gold as items I used a lot, like being able to have the address book at top of page to use link quickly as I use it a LOT in my work (real estate). Now I have to go to mail, and hit Address to get to the addresses. It takes more time now than before. I also like just having a "send" file, not have it clutter my…
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Scan tab
Fix the system so the tab works like it did in AOL 9.8
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clearing history wont work
the tab in EDIT-SELECT FOOTPRINTS TO CLEAR-DOWNLOAD HISTORY-- does not highlight so now i cant clear the sites i have visited.
Example: craigslist cities highlight each time i go to one, that's how i know what one i was in, and the same for each topic, antiques, collectibles etc and then each item i view,,
now i cant clear the highlighted name as i could in 9.8.. so keeping track of all the places is impossable,,, i have to go to internet explorer to do it each time,,
Bring back this feature, in the edit, button.
Why do you change… -
picture selection checkmarks are gone
i wanted to select several pictures to imbed in a email, the 9.8 let me open the drive, scroll down and check the ones i wanted up to 12 pics,then wham, into the mail they went, took only moments,, now i have to scroll down select one, imbed it and start all over, took 5 minutes to send the set, why did you change something that worked so well,, change this back and fire the idiots that need to reinvent this whole thing
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Mailbox adress list list shouldn't revert to top of list after one deletion
When you scan items in your address list (under mail in mailbox) from A to Z to clear out unwanted addresses, the curser shouldn't jump back to A after one deletion. It should move to the next name in the alphabet on the list so you can continue to survey the list, otherwise you have to go through the entire alphabet to find the spot where you'd been. Very time consuming.
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Kick parkers out of the chat room if they aren't active
Right now some rooms are over 100 chatters in a community chat. Many of the chatters are parkers that do not even participate. Why not put a timer on each screen name. If someone hasn't posted for an hour, their screen name should auto expire in the chat room. As long as they post at least once an hour, the countdown starts over every time they post.
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Image preview option
When I attach a picture to an email, it becomes embedded in the email and can be seen as an attachment and a picture in the email. I never had this problem before with the old AOL Desktop, and I found out that there's no option to not have the image preview disabled. My clients are seeing this as annoying and I would like an immediate fix.
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bring back the history sites you visited feature only shows searched items.i turned off clear browser history.
bring back the history sites you visited feature only shows searched items.i turned off clear browser history.
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I'd like to see an easier way to pull up the history if my tabs don't refresh.
Write into the code a way to lock the history in place on the side of the window.
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YOU NEED TO MAKE YOUR SOFTWARE COMPATIBLE WITH ALL ANTIVIRUS I HAVE BEEN A CUSTOMER FOR MANY YEARS NOW YOU WANT TO CHARGE ME AND
HAVE TO REINSTALL EVERY DAY NOT GOOD CUSTOMER SERVICE !!!! NEEDS TO WORK WITH ALL ANTIVIRUS NOT JUST YOURS THIS IS TOTAL ***!!!!!!!!!!! I HAVE BEEN A CUSTOMER FOR A LONG TIME THIS JUST AINT RIGHT TIME TO CALL THE FCC
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Allowed highlighting phrase or word in Search bar or email window Search to cut or copy.
Old desktop allowed right clicking to cut or paste. Now I need to hit Ctrl-x or c. Right clicking works in the address bar.
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Please leave the browser windows open when you close aol
It was there when I first used Gold it disappeared on Friday 1/12/17
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Progress bar during import
It would be very helpful if there was a progress bar indicating how much (%) of data has been transferred from AOL 9.8.2 to AOL Gold. I have over 1,000,000 kb of professional email files, saved on PC (as opposed too AOL) that must be kept. This importing of data could take from several hours to 1 day. A progress bar would have made my life easier. I suggest that this be implemented.
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Saving email: now requires 2 clicks confirming it is saved in a folder; old AOL required one click; this is an unnecessary duplicate step
When saving an email to a folder, Gold requires 2 clicks confirming save. Old AOL only required one click. This is unnecessary duplicate step. Change it back to only one confirming click to save an email.
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For AOL Favorites, please re-include the “OPEN” Command in AOL’s File Menu dropdown box, as in AOL 9.8.2
The MANAGE FAVORITES button (now in Version 11.0.1550) allows you to use the ‘SAVE' Option to save a copy of your current AOL Favorites list to a folder of your choice. And the “REPLACE” Option will let you ‘recall’ it in the future for replacing your then-running AOL Favorites list.
Sometimes, however, you need only to simply access (view and display) the contents of one of these ‘saved’ AOL Favorites.fav files (i.e. but NOT ‘replace’ your currently running AOL Favorites).
So please re-include the “OPEN” Option (in AOL’s File menu dropdown box), allowing you to quickly navigate to it and… -
Private chatrooms is not loading up
Private chatrooms is not loading up
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import address book and favorites
I cannot import my address book into gmail or my favorites into Internet Explorer. Some of us use additional email accounts other then just AOL for email. I guess AOL holds back on this to try and keep you from giving up the paid AOL ?
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9.8.2 Email icons
When is GOLD giving back our 9.8.2 email icons that were taken away? Just wondering.
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Now having problems with Gold and datamask scrambling entries into address bar cannot manually enter data
I rely on datamask to scramble my keystrokes, but lately it acts up and the scrambler screen comes up with different colors and icons, scrambles all entries
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