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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3029 results found

  1. We're glad you're here

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    Reviewed  ·  4 comments  ·  Admin →
  2. Where are the new smileys that you said were going to be inserted in our email windows...?

    You sent an email saying you were going to include 48 smileys for email use...still havn't seen them...?

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    Reviewed  ·  14 comments  ·  Admin →
  3. Address won' print

    Address Book in AOL Desktop Gold won't print.

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    Reviewed  ·  48 comments  ·  Admin →
  4. Additional Option for browsing

    *Add a button or option for private browsing
    *Add option for automatic clear browsing

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    Reviewed  ·  1 comment  ·  Admin →
  5. Please have an easier way to open attached file

    I would like to open the file right a way or to open it automatically by just one click. it's too complicated to open the file i want to have a simple way to do that.

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    Reviewed  ·  7 comments  ·  Admin →
  6. We're glad you're here

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    Reviewed  ·  3 comments  ·  Admin →
  7. We must be able to read attachments while still reading mail

    How can I go to set up a file to place the attachments when I do not know exactly what the attachments are? I must leave the "reading screen" and then click on "my computer" to open files where the attachments was placed. And 5 out of 15 times the attachment is put by me) in the wrong location. THIS IS A HORROR.AND TAKES ME TEN TIMES AS LONG TO READ MAIL. i am thinking of leaving AOL where I have been for 17 years.unless there is a priomise of a correction.

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    Reviewed  ·  1 comment  ·  Admin →
  8. We're glad you're here

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    Reviewed  ·  0 comments  ·  Admin →
  9. TO HAVE TO TYPE A ONE TIME EMAIL INTO MY ADDRESS BOOK TO SEND SOMETHING IS A WASTE! OF MY TIME!!!!!!!!!

    To have to type a one time email into my address book to send out an email is a total waste of energy and time! i used to be able to just type it in the address bar and it would go out, now i have to manually enter new emails. WHAT A WASTE OF MY TIME! PLEASE PUT IT BACK THE WAY IT USED TO BE!!! THIS GOLD BS IS ABSOLUTELY INFURIATING!

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    Reviewed  ·  0 comments  ·  Admin →
  10. i can no longer scan documents to aol gold from my printer,scanner copies at work, I can scan to my GMAIL acct,

    i was able to scan from august 2017 till dec 15.2017 then it stopped i could only scan and email to my gmail acct

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    Reviewed  ·  6 comments  ·  Admin →
  11. writing email the next line skips two places instead one (single). what to do?

    writing email the next line skips two places instead one (single). what to do?

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    Reviewed  ·  3 comments  ·  Admin →
  12. At least make it work like 9.8

    I don't like Gold either. Just making it work like the 9.8 AOL would be a great step. When in the address book, pressing a letter should take you to that letter''s area of the address list. When an email is selected in the email list, it will only stay selected for a few seconds. Right clicking on an entry in the list of emails will not select that email.

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    Reviewed  ·  3 comments  ·  Admin →
  13. Submit Feedback

    if i'm already signed in to my account why do I have to sign in again to post feedback - doesn't make any sense

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    Reviewed  ·  0 comments  ·  Admin →
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    Reviewed  ·  0 comments  ·  Admin →
  15. cant delete down load history

    When i hit edit in 9.8 and earlier, i could select several box's including download history, now that box wont work, I want those visited sites gone when i am done,, and in craigslist, each city and topic highlights when visited so i know is saw it once, now that i cant clear the visited sites, these stay highlighted, making the daily visit terrible as i look at a hundred sites and items and cant keep track

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    Reviewed  ·  1 comment  ·  Admin →
  16. Fix E-mail so that attached documents do not appear/print as a continuation of the e-mail text.

    Previous AOL provided for an e-mail text with an attached document to be opened/read/printed separately. Now, the attachment appears as a continuation (in large font) of the e-mail text. This is an undesirable feature and needs to be corrected.

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    Reviewed  ·  1 comment  ·  Admin →
  17. I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I c

    I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I can only do them one at a time. Also the function always unzipped the file when finished downloading.

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    Reviewed  ·  1 comment  ·  Admin →
  18. Allow Right-Click "Copy Image Address & Save Image As"

    In Chrome a user is able to right click a web image and select " copy image address" or "save image as" among a few others .. this doesn't work in AOL Beta ....

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    Reviewed  ·  0 comments  ·  Admin →
  19. Can not save favorites on the top of address book

    In the previous versions I was able to save my favorite addresses at the top of the address book by typing a blank space in from of their names. I can still do it in Gold but it does not stay there, once I log off.
    It is time consuming to find favorite addressees from the whole alphabetical list

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    Reviewed  ·  1 comment  ·  Admin →
  20. As many said, yes please let us preview mail again?

    If I click inbox, I don't want to see my open mail, I actually miss the old inbox I miss being able to check in on the other accounts to see how many emails they might have from the sign off... Less ads, we are paying for this, fix the address book, fix the favorites (give me back my missing faves?)... Really, the main reason for purchasing AOL Gold is so that my mother (who barely even logs on anymore and always forgets her password) doesn't lose all her pics she's saved to aol, if I'm going to continue to…

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    1 comment  ·  Admin →
    Reviewed  ·  Product Support responded

    For mail preview please follow these steps:
    1. Go to mail on the top right, and select Mail Settings from the drop-down menu.
    2. Check the option “Show message preview in mail list”
    3. Changes are saved automatically.

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