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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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6 results found

  1. Repetitive Journalism.

    Why does AOL have to take a short one paragraph news article and make a novel out of it;. I am talking about the way you repeat the same subject matter over and over and over and over and over and over and over again and again and again and again and again and again. A good article should contain who, what, where and when, Not what where when and who and where and when and who and when and where and what and who and where and when and where etc. etc. etc. etc. etc. Make all your commentary…

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  2. favorites

    In Favorites, when creating a file folder and saving websites, there used to be a "red heart" in front of each. Now, AOL has started changing the heart to a company logo (like Allstate, Citibank, etc). I would prefer just keeping the old heart instead. It makes for a cleaner looking file, IMO. Is there anyway of making this an option?

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  3. If a person can't sign-on because he forgot his password, how can you expect him to log-on to let you know there's a problem?

    Why not try being user friendly? Phoning a landline would work in my case. But sending am e-mail to an account that you can't log-on to seems like a waste of everyone's time.

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  5. Please allow personalization to save.

    When I change a setting to personalize my desktop experience, it never saves when I close out of the desktop. I change the search box to not come up when I start up the program and it never sticks. Other choices revert back to default. Please fix this so I can enjoy my experience with this program.

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  6. Using the right aol feedback tool

    There are two ways to submit feedback and report bugs in aol desktop gold. Under help, choose either submit feedback or report a bug.

    Submit feedback is how to make aol desktop gold better and report a bug is explaining a problem that you're having with aol desktop gold.

    I have used both. My understanding is that the report a bug, lets aol engineers look into the problem, while submit feedback lets the aol staff know about things, which can then be passed onto the engineers.

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