AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Can't get problem fixed.

    It would be nice if I could get help with a problem I have that is your problem and I have to pay to get help. I can not get to my transactions on my capital one credit card. I says that you have a problem and are working on it, however it has been the same for over 2 months. I can get it if I use internet explorer, but not under aol. I have use aol for at least 20 years, but I can't get anyone to help me.

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  2. 378th ranked
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  3. Get immensely better at what you are supposed to be doing

    You have been shut off now for 20 minutes and I have no access. Three other browsers are working. This is unacceptable and I will now begin looking for a new source of internet after using AOL solely since getting the internet many, many years ago. ****!!!!!!!!!!!!!!!

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  4. Everything is being censored before publishing - why? I follow AOL rules.

    Every post is now delayed for an inordinate amount of time before being published and I don't understand why. I follow the AOL rules and guidelines 100% and I'm getting really sick and tired of this over-censorship.

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  5. Everything is being censored before publishing - why? I follow AOL rules.

    Every post is now delayed for an inordinate amount of time before being published and I don't understand why. I follow the AOL rules and guidelines 100% and I'm getting really sick and tired of this over-censorship.

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  6. 610th ranked
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  7. Please keep from being so negative and just try doing middle of the political road - you got your LEFT blinker !!!!!!!!!!!

    Please keep from being so negative and try the middle of the political road - you got your LEFT blinker on !!!!!!!!

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  8. Arlo sign in | Arlo pro login | Arlo camera login

    Arlo sign in has to go for some of the steps, you have to go to the google app store or play store of your device. In the search URL menu, enter, Arlo pro login, This will redirect you to the page where one of the links will share it with you. Give us a call on the toll-free number, and we are here to give you all the instant answers at the time. You can reach us, with the email service too.
    https://camfixya.com/arlo-login/

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  9. Keeping AOL update with the Times

    Well we have been with AOL for Years. Now you charge to use it. I can't log in to my bank Account with AOL. I have to use Google chrome to log in now. I call the Bank Support they said AOL is so old that your not keeping up with your updating your Software. So we pay so start keeping up with the TIMES.. So I'll give you guys a little time to fix this problem or i'am to change.Microsoft Explorer. Thank You

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  10. Better Training of technical support personnel is needed

    Better training of Technical support personnel

    I've been paying for 25 years and the support are not very well trained..I have called twice in 24 hours and the neither the technical support person nor her supervisor knew how to solve my problem. The person I talked to 24 hours ago, was able to fix the problem, but then it showed up again today..and Desktop Gold uses so much CPU time that it froze my cursor/ability!

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  11. 217th ranked
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  12. Incoming mail problems

    90% of my incoming mail goes directly to DELETED mail, WHY??? i have been an AOL user since 1995 and recently have had more than my share of issues with AOL ,Seriously thinking about leaving AOL after 25 years AND WILL unless I get some answers

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  13. Cannot read news or any content

    Please do not put all of the Google ads in the middle of content on a page. It makes it impossible to read.

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  14. Ashamed of AOL

    As a long time AOL member , I have to say I'm ashamed of AOL because of the bad influence and political bias Huffington displays against this very effective Donald Trump administration. It's really a shame.

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  15. its pathetic how slow AOL is!

    aol is a joke! gmail for FREE blows it away! I can walk a mile till it loads, and my PC is fast, why don't you fire the IT guys and hire some from Gmail! I can read and write ten emails while AOL loads, soon I will wipe off my PC and send to the garbage where it belongs!

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  16. 278th ranked
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  17. 378th ranked
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  18. Anti-Trump bias???

    Read a number of comments to this effect. There's a lot of silly and repetitive stuff in AOL news, as well as the annoying need to hit "next" a million times while dodging ad links in order to read any story. But "anti-Trump" bias? I find that accusation is made anytime anyone criticizes our president. I'm pro-reality, and have seen that Trump rarely deals in any realities that don't benefit him. And yes, lots of us could see that happening when he was elected. But the reality of his presidency has been worse that my most nightmare-ridden fears in 2016.

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  19. Dryer Vent Cleaning Austin | (512) 744-3343

    Pure Air Duct LLC is the brand name all over the world. It has many services like- duct cleaning, dryer vent cleaning and mold remediation etc. If you want Dryer Vent Cleaning San Antonio, just make a call at our number or visit our website pureairductcleaningtx.com. For more details and information regarding the problem you can contact us on +1-512-744-3343 or visit our website.
    source: https://pureairductcleaningtx.com/dryer-vent-cleaning-austin/

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  20. TO MANY ADS

    I pay for this service, cut out all the ****. When i delete something from my mail a big ad pops up i buy nothing from a pop up. i like most of the other folks that have AOL since the beginning are wandering away because of it. The 50 folks in my group are very soon moving if something are not done about all the ads on the paid AOL

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