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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    I have errors pop up when I try to send e mails. I have complained, but have no response from AOL.Is AOL taking money for subscriptions and not delivering services?

  • Anonymous commented  ·   ·  Report

    Here's my idea.....You can improve AOL gold by bringing back the features that the old AOL had. I still think AOL Gold STINKS!!!!!!!!!!

  • Anonymous commented  ·   ·  Report

    This program is far worse than just bad. So is the tech help. Someone on this forum had a browser problem and tech's reply to her was to use a different browser. Is this believable??

  • Anonymous commented  ·   ·  Report

    Engineers must redo aol gold so that it works. 9.82 worked better than aolgold and it was free..............why would aol want to loose customers?
    thanks for listening

  • johnquinn commented  ·   ·  Report

    I agree,I`ve had nothing but troubles since I downloaded AOL Gold.

  • Anonymous commented  ·   ·  Report

    fix the software or bring back the old software, Gold is slow as a turtle, email sucks for sending, searching old emails, etc. It's horrible.

  • Anonymous commented  ·   ·  Report

    I keep getting messages from aol that you are going to shut down my old AOL WHICH has been SHUT DOWN since December. Worries me that you don't keep track of that. Please get rid of Gold...it constantly freezes and weird things are happening to it.

  • Anonymous commented  ·   ·  Report

    I have loss all my favorites from my old AOL account. Is there any way to get them back?

  • Anonymous commented  ·   ·  Report

    Why would you change what was working ? I had my favorites set up the way I needed them to be for MY convenience, the way that was fastest for ME. Now what I use the most I have to scroll around to find. Return it to the way it was. You took a good thing that was working -- not just favorites, but pretty much the whole of AOL -- just fine and turned it upside down for no apparent good reason.

  • Anonymous commented  ·   ·  Report

    email addresses, saving pictures, etc.

  • Qquincy Qu commented  ·   ·  Report

    Over the years AOL has been the leader in my opinion when it comes to stable and reliable internet connection service. All the features works as they were suppose to. AOL was the way I started interacting with the internet via mail and surfing experience. In fact I still use my first AOL email address.

    I have had friends "sarcastically remarking to me that AOL is "Ancient" and I should try other updated services. I refused because I Liked the way AOL was. not like it is now.

    I feel that just for the sake of doing something different that you thought would be appealing you changed. While the goal was good. The results were not.

    I still like using AOL but, not the way it is. I will stick with it unless I find something that works better for me. Good luck! and give me back the software I like. "AOL"... I hope it still means "America Online."

  • Anonymous commented  ·   ·  Report

    I have been very disappointed with AOL Gold because it gives me error messages that you can't send mail at this time, and try back later. I am also receiving error messages at sign on, and the Welcome Screen is blank except for an error message at the top of the screen. And before Gold, I could Delete emails much quicker, but GOLD seems to have think about the delete, and its a very slow process when you wish to delete multiple emails.

  • Anonymous commented  ·   ·  Report

    terrible!!!! Most of the time my e-mail doesn't work. JUst says error when I try to send documents to client. I hate this and am just going to use gmail..

  • MARY REVIERE commented  ·   ·  Report

    Email cannot be displayed. Try again in 5 minutes?? I have been using AOL forever and never saw anything like this.

  • phil b commented  ·   ·  Report

    MAIL Doesn't pull up says wait 5 minutes then I wait and it doesn't pull up AOL SUCKS

  • Anonymous commented  ·   ·  Report

    Why bring out something new if it is not as good as what we had?????

  • Jim commented  ·   ·  Report

    I F....ing hate AOL!!! I have been a user for over 20 years but some of the **** they pull is mind numbing! Cramming AOL Gold down our throats and the way they present ALL of their information and stories sucks. You click on a story block about an item and then you have to click "NEXT" on 50 things you don't give a **** about to get to the story you clicked on in the first place!!! It's maddening!! What a bunch of jerks!!

  • Victoria and Richard Krezonis commented  ·   ·  Report

    AOL Gold is horrible. Our service "disappeared" seven times already, and we had to call and speak to people who are hard to understand. Service is slow, and the maintenance people always try to sell us another service to "speed up" our computer. Often, we get a "unable to send mail at this time" notice, which can last for hours. You promised improvements and new features. All you did was take away wallpaper, nice images we could use to decorate our mail, celebrity Welcome voices, and all of the different emojis that we used to have. This is a joke. Give us back the service that we used to have.

  • Anonymous commented  ·   ·  Report

    Not happy with AOL Gold. Liked the old way.
    I am having trouble with passwords and cannot get any help? I have been using AOL since it began.

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