Give us back the 9.8 features in Gold
Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.
JAMES AND SANDEE PORTENGA
shared this idea
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Anonymous
commented
Verizon, Don't fix it if it is not broke
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Anne
commented
AOL Gold is horrible. It's a crapshoot as to whether I can access my mail, or whether I'll get the notification that mail cannot be accessed and to check back in five minutes. Since a lot of my emails are work related, it's extremely irritating to not be able to actually read them. And today, I tried accessing AOL Mail through Chrome, and it wouldn't even let me try to log on; it just kept notifying me that "something is wrong". This is really awful, and I wholeheartedly agree with the people below who are asking that the older version of AOL (which worked really well) be returned. I'm not wild about gmail, but unless something is done, I will have no choice but to abandon AOL after twenty years.
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Anonymous
commented
stop trying to change something that has been working well for a long time
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Anonymous
commented
Get rid of AOL FOOLS GOLD and give us back the great AOL we used to have. AOL FOOLS GOLD SUCKS!
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Anonymous
commented
Advertisers are doing to the Internet what telemarketers have done to landline telephone service. Very few people even answer their telephones. The pop-up ads are VERY ANNOYING and distracting. I have quit trying to read anything on AOL!
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Anonymous
commented
I agree! I have been a member since AOL started and this program has created more problems and increases need to take multiple steps to do what used to be a single step! For example saving an email with an attachment now takes 2-3 steps to save and read the attachment. It used to take no EXTRA steps to read the attachments!
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Anonymous
commented
I agree! I have been a member since AOL started and this program has created more problems and increases need to take multiple steps to do what used to be a single step! For example saving an email with an attachment now takes 2-3 steps to save and read the attachment. It used to take no EXTRA steps to read the attachments!
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Anonymous
commented
Cannot read my mail... again! AOL GOLD IS TERRIBLE. I pay $15 per month to be held *******. Clean up your act soon or bye bye.
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Brent Braun
commented
Provide a method to save emails with file folders to the PC and the ability to restore them, provide feedback so we know when it is in fact backed up, make it run faster, the old version was much faster and doesn't lock up or crash like Gold does. Likewise when you check of updates, there is no indication of you are up to date or not or if it downloaded a newer version. AOL Gold really sucks
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Jeannette Wiley
commented
Get rid of AOL Gold. We don't need to get updates or shares, just go back to 9.8.
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Sally
commented
AMEN!! I totally agree with all the comments I have read. Either go back to the old AOL or lose a whole lot of customers.
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Linda OBrien
commented
this aol gold has not worked right since it started if you needed our 5.00 so badly thats find but you should of left the aol alone
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Anonymous
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Gold adds work. When you save something, there is now another dialog box to delete before going on. Terrible idea. Should be eliminated. Never had so much trouble and problems since going on GOLD. Did the Russians bring us GOLD?
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Snyper708
commented
Getting support is impossible since it can only be done over the phone trying to talk to people who can hardly speak English. I spent close to 45 minutes on the phone talking to "ACE" to request the software disk you claimed you were mailing me but never did.
That was in January and I still haven't gotten it.
I can't sign on at all with my main screen name so I'm having to use an alternate to even post this.
It's clear you're trying to drive away your rural customers who can't access broadband, and your plan is going to work if things don't improve very soon
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Snyper708
commented
Go back to what it was before you "improved" it.
Now it just sucks and if it's not fixed VERY soon I will cancel my account. -
Anonymous
commented
bring back 9.8.2 and charge if you have to. I still use 9.8.2 for all the stuff AOL gold won't do.
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Anonymous
commented
Since you became nothing more than an advertising circular I would like to know how many customrershave left your service to move to other sites that don't follow your annoying aol gold?
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Anonymous
commented
Get rid of Gold until you can get it working. I have had AOL for 25
plus years and it won't stay connected for more than 5 minutes at a time. I have switched to an another source. -
Anonymous
commented
AOL Gold is the horrible. I can't get my mail a lot of time. It is slow to load (Don't try blaming somebody else) The Honcho that thinks this is a good thing should be fired or hung.
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Anonymous
commented
How could you, with gold, even think about complicating simple procedures that we could often figured out ourselves and worse doing so without giving us any instructions? And when I started with "assist" we had English speaking guys who were great. Today, when trying to show me how to do a procedure, tech. twice showed me where to click once saying "go to the lower right" when the area was on the lower left and later said "go to the lower left" and the icon was on the lower right.
You've got troubles and this is one customer who may be finding a better company to serve me. Gold has been a nightmare.