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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    I pay dearly each month for this and have since the 90s. I am VERY close to changing my work and home emails to another carrier. This "gold" is ****. It is SLOW, it is nonresponsive, it takes HOURS to TRY and look at your mail. THERE ARE SOOOOOOOOOOOOO many advertisements!!!!!!!!!!!!!!!!! Why do I pay so much a month to get something that is more of a headache than any other thing I do???

  • John McCorquodale commented  ·   ·  Report

    Bring back 9.8. Gold is ridiculous. Fire whoever thought this up. Ads may bring you revenue but will lose you loyal subscribers. Not only that the Turbo Tax ad that pops up all the time today is so annoying that I will not use their service. They have lost a customer !. Same with other ad service that simply take away from my AOL service. Get rid o GOLD or improve it !!

  • Anonymous commented  ·   ·  Report

    aol takes much too long to open and often have to start over

  • Barbara commented  ·   ·  Report

    AOL gold stinks. Sometimes wait for 2 hours to get mail, can't list it, can't send it, can't open it. Why am I paying for something that's so slow??????????

  • Anonymous commented  ·   ·  Report

    there are many other problems which enlisted me ti call 7 different times in 2 days since I changed
    I want to go back
    I have spent 20 hours in 2 days n phone
    your technicians have to consult other technicians for advice and in the end no one knows
    go back!!! drop this
    it is not an improverment

  • Anonymous commented  ·   ·  Report

    my issue is pictures - emailing them in body of email
    they do not transfer
    it would take 8 steps to extract pic and save and go to paint and file and click on picture icon in email and then I cant even remember
    there was a command on a sidebar of email whch allowed to chNge siza etc and which said "copy picture" and that was all I had to do save and send
    this is so stupid

  • Anonymous commented  ·   ·  Report

    AOL "gold" is really AOL ****. You must enjoy breaking in blind man's house and rearranging all the furniture so he falls!

  • Anonymous commented  ·   ·  Report

    AOL "gold" is really AOL ****. You must enjoy breaking in blind man's house and rearranging all the furniture so he falls!

  • Anonymous commented  ·   ·  Report

    Now here's a great idea.... BRING BACK THE OLD AOL!!!!! And admit you blew it....big time.

  • Anonymous commented  ·   ·  Report

    I want to thank AOL for software that throws me out on my ear for no reason. Or how about the ****** email system we now have. O let's not forget simple things that make customers happy in chat communities like a sorted member list so can quickly block people if they posting undesirable posts (instead you may have to look for 15 minutes just to find a single name on a long people list). Ya'll just keep up your non-responsiveness to these complaints because people are getting fed up and you're on the road to losing your customer base.

  • Anonymous commented  ·   ·  Report

    I read this post when there were under 50 votes and it said, "Gathering Feedback." Now there are 536 votes and it still says "Gathering Feedback." AOL isn't doing anything with these comments. I guess we should be thankful we have a place to post how much we hate the software.

  • David Weir commented  ·   ·  Report

    My old free service ran approximately four times faster than this 'Gold' service. Paint would probably dry faster. Unless something happens soon to give me back the speed I had for many years, I will not stay a member.

  • Gary commented  ·   ·  Report

    Go back to the AOL before AOL Gold.

  • Anonymous commented  ·   ·  Report

    Unable to sign in to aol now even when i reset password very confusing don't like that i now have to sign in and enter password!!

  • Anonymous commented  ·   ·  Report

    I pay for AOL Gold...and agree that it's HORRIBLE. When I call-I get put on hold for 20+ minutes, the system yesterday sent me an email saying I wasn't AOL Gold and offered me a 30 day trial. REALLY? After paying month after month, I don't even get recognized as a paid subscriber? This is ABSURD, disgusting and I, too, believe that it makes no sense to pay for something that I can't even get and receive email on properly...

  • Anonymous commented  ·   ·  Report

    I will join with everyone else and say that after being a paid subscriber with Aol since 1999 the current version of Aol Gold is the worst that has ever been released. and the fact that you can,t use Version 9.8 anymore is going to push me into cancelling my subscription. And all the ads blocking the content of the news stories. This is infuriating to me. I hate the new Aol

  • Anonymous commented  ·   ·  Report

    I agree, also bring back the stationery.

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