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Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    AOL Desktop Gold was not ready for download. Consequently we feel we've been cheated due to the rush to make the transition. It would have been better to keep what we had with only a change in management.

  • Anonymous commented  ·   ·  Report

    I especially dislike the email format. When I click on "reply", and then try to place my cursor in the email to respond, my cursor won't land in the email unless I click on the the 'up' arrow and 'delete'...and then sometimes even that won't work. I've been with AOL for 16 years and this has never happened before.

  • Anonymous commented  ·   ·  Report

    Like many of the other commentators i have found AOL Gold is very slow and it is missing several good features of the previous desktop. 9.8 was a much better experience if you cannot fix Gold bring back 9.8. I have been using AOL since I first started using the internet back in the nineties and the gold platform is almost as slow loading as when I had dial up.

  • Anonymous commented  ·   ·  Report

    GET RID OF AOL "GOLD"..... IT "RUSTS" and is more like "AOL ****!"

  • Anonymous commented  ·   ·  Report

    AOL removed features that their customer base loved. Way to go! Nevermind about being customer centric. AOL needs to look at the industry. Its all about the Customer Experience! Go read up about it.

  • Anonymous commented  ·   ·  Report

    It's more than just the Address Card. Gold was not ready for prime time and you know it!

  • Anonymous commented  ·   ·  Report

    AOL Gold is a step in the wrong direction backwards. I have been an AOL customer since 1997 and I have never experienced the issues that I am having now. Everyday there are different problems, The email is so slow, emails are there and then they disappear and then they are back again. Files disappear from my favorite places. Sometimes they are found in another folder sometimes they are gone completely. There is really nothing good that I can say about AOL Gold. If this was your idea of improvement you are way off. You need to fix it or go back to the old 9.9. It is not longer a nice experience as it was for many years .

  • Anonymous commented  ·   ·  Report

    Gold takes 2 to 3 times to get where I want to go. 9.8 was alot faster.
    If this continues I might drop aol.

  • JERRY PORTER commented  ·   ·  Report

    It;s so bad it should be free or better yet pay me to fix it.

  • Anonymous commented  ·   ·  Report

    All of the conveniences we had before Gold are either gone or don't work as well. Very annoying! I may cancel my membership now. Sorry! Your tech people dropped the ball, big time!

  • RICHARD TALLMAN commented  ·   ·  Report

    Just a rough estimate.pls.
    Listen , as far as 9. whatever it was , if it ain't broken , don't fix it.

  • Anonymous commented  ·   ·  Report

    GO BACKTO PREVIOUS VERSION PLEASE!!!!!!!!!!!!!!!!!!!

  • Anonymous commented  ·   ·  Report

    Now there is another step to go through to log in, and I've noticed it is slowing my computer down!!!!!! The mail either takes forever to load or does'nt load at all without restarting AOL.

  • bob k. commented  ·   ·  Report

    over 1 month without specific local news for set location - no pertinent help from support at all - favorites now frustrating + NOT USER FRIENDLY - overall very poor site quality - no longer worth the price for paid subscribers at all -

  • ALICE SIMPSON commented  ·   ·  Report

    I'm sick and tired of this advice which doesn't work anyway. I don't want to clear saved passwords and other "footprints," many if not most people turn their computer off every night when not in use, and disabling startup programs is intended to be a troubleshooting measure, not a permanent solution to what is an inherent problem with Gold. Quit blaming the slowness on footprints or other programs and either fix it, or let us go back to a prior version.

  • Pat commented  ·   ·  Report

    When you started advertising the upgrade to Gold you said it would be improved, modernized, and more secure! However you didt mention that all the good things we have used and liked would be eliminated!!! I have been a member since 98 and have seen many changes in AOL but this is the WORST program ever!!! Why didnt you just make 9/8.2 more secure and leave it alone. Nothing works, too much to mention plus you want to charge for each added feature you made for OUR sake!!!! you know and your members know thats the biggest pile of S***!!!!

  • Jacques commented  ·   ·  Report

    for god's sakes even the suggestion forum is ****

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