Skip to content

Tell us how we can improve your AOL Desktop Gold experience.

← AOL Desktop Gold

Give us back the 9.8 features in Gold

Bring back desktop themes, stationery and emojis for mail, allow us to set up Favorites like we want them, make icons for toolbar available. Most of the time when I'm typing a e-mail, the type doesn't keep up with me and thus missing letters or words. Give us back all the features of 9.8 because Gold is seriously lacking most everything.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
Comments are closed An error occurred while saving the comment
  • RK commented  ·   ·  Report

    Every day I wonder what problems will I have today with AOl Gold. Something happens EVERY day. Just now my signature is gone from my write mail. Why a product with so many issues was put on the market is perplexing and unacceptable. Fix it once and for all or go back to 9.8

  • JOE D commented  ·   ·  Report

    ON A SCALE OF 1 TO 10--AT BEST A 1--NOT THOUGHT OUT AT ALL, RUNS SLOW--ADS ARE ABSURD. POP UPS ARE BEYOND ANNOYING. NOT TRYING TO BE CRUEL--JUST HONEST--GOLD IS HORRIBLE--REALLY.

  • Anonymous commented  ·   ·  Report

    I started when aol was free now i am paying $27 a month what a ripo off

  • Anonymous commented  ·   ·  Report

    get rid of your programmers, or should I say "coders", these people are not programmers...

  • Sue commented  ·   ·  Report

    no one likes the new gold - bring the old one back.

  • Lynda commented  ·   ·  Report

    Please reinstate the email writing features such as color text, color background, color emoticons and better selection of emoticons like we always had in the older versions of AOL. Why am I paying for AOL and have less features? Also, I used to be able to access my documents/photos under the File Tab at the top of toolbar but not now! I do, however, like the alphabetized Favorites List!

  • bob k. commented  ·   ·  Report

    totally frustrating - why are we paying for programs that are so user unfriendly + benefits that are useless to most subscribers ? -

  • JAMES AND SANDEE PORTENGA commented  ·   ·  Report

    We have no stationery for mail on Gold like we did in 9.8 version. If we go to AOL for mail on any other browser, we can have stationery and choice of better fonts. Please restore stationery and font choices for e-mail on Gold. We miss so much that AOL 9.8 gave us. Please continue to improve Gold and quickly before most of us switch to another provider. Thanks!

  • Scott commented  ·   ·  Report

    AOL GOLD is a piece of garbage. It has screwed up EVERYTHING for me. Even my favorites list has been scrambled and it was in a SPECIFIC ORDER for my job. You've ****** THAT UP! I'm paying for this piece of ****?

  • Anonymous commented  ·   ·  Report

    The font will not stay, I have to change it every email. It is super annoying. AOL Gold is not user friendly in the least

  • John Dettling commented  ·   ·  Report

    Gold is so slow. I cannot go back to New mail from Deleted mail.

  • Anonymous commented  ·   ·  Report

    Talked to AOL tech. Couldn't help with font or single spacing.

  • Dorean Hippe commented  ·   ·  Report

    I hate the gold again and again my mail takes for ever to open now seems everything I do is taking forever to open this is only on aol gold .. it seems everything AOL does new screws up my computer starting to think it might be time to use another internet

  • Anonymous commented  ·   ·  Report

    So many problems with Gold version. Terrible. And now we have to pay for this disaster? I am a 20+ year customer and will not be able to stay on after my free trial if this stays like this. Instead of improving things, you have taken away the features we all love and you have added so many steps for us users that it is ridiculous. I also need to have a different color for each user name and that has also been taken away. So many complaints on this forum but only a handful are answered by AOL. They obviously do not care whether they lose all their old customers? Let us use the 9.8.2 and ADD the security issues to the old version. This is not workable.

  • C SEMMES commented  ·   ·  Report

    I use to be able to block emails in my spam fold. I can't do that on this Gold version. Reporting spam doesn't tell me that the sender is blocked? I want to know they are blocked. Get rid of the side bar expansion on emails. I can't expand the email bar as far as I use too because of the side bar ad. UGH.

  • EROS DE FIORI commented  ·   ·  Report

    I am very disappointed that my FREE AOL has been discontinued and I WAS FORCED TO PURCHASE AOL GOLD @ $4.95 per month. Not Good! The layout/format on AOL GOLD SUCKS! Why didn't you improve AOL GOLD to resemble, at least the format in my prior plan?

  • Anonymous commented  ·   ·  Report

    Terrible product - software locks up regularly, content of emails will not load, am a 20 year user and expect more reliability than I am getting -if not corrected by mid February will go to another service provider

  • JENNIFER CUNNINGHAM commented  ·   ·  Report

    PS, in case no one's noticed yet, we can't do right-click to insert photos in email any more, your easy auto-fill email addressing has gone Poof! since everything now comes up instead of your usuals, EVERYTHING comes in tabs now, even if your previous standard was to use no tabs at all, AND you can't right click links to open in new windows!!!

1 2 … 69 71 73 … 76 77

AOL Desktop Gold

Categories

Feedback and Knowledge Base

(thinking…)