Feedback is useless! I've submitted the problem I have with AOL news several times with no improvement.
Feedback is useless. I've submitted the problem I have with AOL news several times (and "cleared the footprints" several times) and nothing has been fixed. WHY can't the news items move forward and not just the pictures. I agree with others...bring back the older version and STOP charging for something that doesn't work well. I, too, have been an AOL user for many, many years.
We are unable to replicate the issue you encounter when trying to navigate through the news.
Make sure you have the most recent update of AOL Gold. Go to “Help” button on the top, right corner of the window, and selecting “About AOL” from the drop down menu. In the middle of the “About AOL” window, you’ll see the version you have installed.
If the version is lower than 11.0.1579, keep the AOL Desktop signed in for at least 20 minutes then close and reopen the software. The update should automatically upload.
If the issue persists after updating the AOL Desktop, please call the Gold tech support at 1-888-265-3733.