i had a very rude tech rep how can i report him
his name was kim lawrence he was rude and should not be allowed to speak to anyone when i called back HARVEY WAS JUST AS HELPFUL AND NICE AND FIXED MY PROBLEM IN 5MIN
ELLEN Siegel
shared this idea
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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SARA BUC
commented
There are some EXTREMELY RUDE & Unknowable, very depressed Tech Support who do not want to bother & just Disconnect with us. What has happened to AOL? We don't take time off to call if we don't have Problem. Why these little guys treat us so bad & we still end up with trouble?