The address book can't be corrected and saved
The only way to correct the address book is to delete the name entirely and enter the corrected version and details as a new name. Correcting an address or details and SAVE, does not work when opening AOL the next time. Please fix this.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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Harold Wingler commented
At my last experience with the AOL Gold techs I was unable to make changes to address cards and save. After trying several different things the tech (can't remember his name) suggested we report a BUG, which he did. About a week later I happened to think about it and tried changing several address cards then save the changes, IT WORKED!
THANK YOU, THANK YOU!
**@aol.com -
Harold Wingler commented
Tried to edit a couple of address cards today and the changes would not save! Would appreciate it if you would look into this. Thank You!
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ARLENE CHANDLER commented
My Sent To email addresses were saved... suddenly, it disappeared and although old addresses are still there, anything new is NOT saved... WHY? Tech was unable to find out why and suggested it might have been removed from the AOL Desktop Gold program,... was it? It was a VERY convenient feature.
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STEPHEN JAKOBOWSKI commented
Cannot organize, delete, or alphabetize address book "Categories."
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Clifford commented
Help me
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Anonymous commented
Go back to 9.8.2
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Anonymous commented
It is impossible to SAVE any edits to an address in the address book. The only way forward is to fully DELETE the whole address and details and create a new one with all the edits. Think about how time consuming this is. Please fix the SAVE command.