On the old AOL I could click a link once in an email I'd gotten and it would show up properly.
To improve the AOL Gold, allow the user to be able to read links on the first click, as we were able to do on the old AOL. On the AOL Gold, I can click sometimes up to 10 times on a link I want to read, and this action will take me to a black blank screen or a white blank screen and sit there as long as I want to wait. Nothing is displayed. Then I have to go back to the link in the email and click it again, hoping of course to be able to read the link that was intended.
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Sandra
shared this idea
Try to clear the footprints and try again.
Here’s how :
1. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu.
2. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.If you still have issues call us at 1-888-265-3733.