Fix the login problem when using Edge browser. I log in, go to mail, and log in again? Really? Fix it.
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As you might have noticed we changed the login process in AOL Mail, to a more secure 2 step login, which helps prevent your AOL account from being compromised or hacked.
If your username or email is missing from the login screen, simply double-click inside the “Username or Email” box and select it from the drop-down menu, then click Continue.
In case you are using a password manager, like LastPass or Roboform, the saved login might stop working because the Password field is moved to separate page. In this case, manually type the password on the second login screen and save it when your password manager asks you to do this.
In case you have problems logging in, we have an article dedicated to a variety of password help resolutions to assist you: aol.it/1Emii0C
Since this is not an AOL Desktop Gold issue, for immediate assistance, please contact AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8 AM to 1 AM ET, and Saturday between 8 AM and 10 PM ET, or visit Help.AOL.com.