Its pretty sad that not only did you not help with my password issue, but the AOL employee didnt know howto transfer my call.
When an AOL user calls for assistance, try your best to not just give up. Whats the point of a membership fee then?
Gino
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We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
We do not have access to account related information so we are unable to assist you with your password through this forum. We have an article dedicated to a variety of password help resolutions to assist you: aol.it/1Emii0C
If you need further assistance, please contact AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET, or visit Help.AOL.com.