Skip to content

Tell us how we can improve your AOL Desktop Gold experience.

← AOL Desktop Gold

My E-mail is set to Spam, not New! I also have to click multiple times to open mail. This didn't happen with 9.8 or earlier.

7th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Thank you for reaching out to us. To make sure your Spam Controls are not blocking important emails, please follow the steps below in order to adjust the settings:

1. Open AOL Desktop Gold and Sign on.

2. Click on “Mail” on the top left and select “Block Unwanted Mail” from the drop-down menu to open the Spam Controls.

3. Make sure your Sender Filter is set to “Allow mail from all senders”.

4. Check the Content Filter, and make sure it is not blocking common words and phrases.

5. Click Save Settings.

Comments are closed An error occurred while saving the comment
  • Lynn Miller commented  ·   ·  Report

    Everything goes into my spam account. I continually mark the real emails as no spam but everyday every email is spam in my main account.

  • Anonymous commented  ·   ·  Report

    Appears most of my Conservative or Trump email is sent directly to Spam

AOL Desktop Gold

Categories

Feedback and Knowledge Base

(thinking…)