'Screenshot' does not work on AOL Gold. It DOES work on Int. Explorer,Firefox,AOL Shield.
I am running Windows 10 64-bit, and AOL Gold 11.0.1732. Pressing the "Print Screen" function key does NOT result in a screen image being copied to the Clipboard. Hope you can get it fixed. Thank you. Dan D. in NJ
Go to Settings > Premium Security > Uncheck “Enable Screen Capture Protection”.
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Greg commented
Add "insert screenshot" to appropriate menus so one can do a print-screen (windows) and paste directly into mail - like other emails do - rather than having to create a file, paste the screenshot, save it somewhere, go back to aol mail, find the file, and insert it.
BTW - given the truly awful response to Gold, you should take a page from Steve Jobs' book, and simply never ever release anything until it works - every feature, every menu option, every platform. Painful, but it will put you at the top of the competition, whereas Gold now seems to be driving your customers away.
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MICHAEL RODDY commented
I used to be able to turn DataMask off and then use the Office Snipping Tool to copy images from the web. The new AOL Gold will not allow this. This problem has been reported ever since GOLD came out. When can we expect this to be fixed?