Gold is broken
There are more problems with Gold than all other versions combined and multiplied by ten. My new mail is missing, help doesn't work, aol freezes frequently requiring shutting it down and reopening, news settings will not change, live chat will not work, it will not allow me to email you for help, news stories freeze frequently, I could go on and on.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Anonymous commented
I can no longer view the Welcome news articles. Numerous pop-up ads appear below the screen and block the content, as well as ads at the top of the screen. It is not worth all the trouble to view your data.
While reading my emails the system freezes frequently and I must resort to task manager to shut down.
The new Desktop Gold is a disaster and I am considering moving to gmail or outlook, Which I will not have to pay for.
I have been with AOL almost since its inception and am sadly observing the downfall of the product.