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UPLOAD LIMITS

THIS HAS HAPPENED SEVERAL TIMES. I'M SENDING A FILE TO MY BOSS WHICH IS 24.5 MB, HOWEVER I'M GETTING A MESSAGE THAT SAYS I CAN'T SEND A FILE LARGER THAN 25MB. THIS FILE IS NOT LARGER THAN 25MB, ITS 24.5. WHY WON'T IT GO THRU?

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MARILYN DOTSON shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

The 25 megabyte limit applies to the entire email, including the file attachments, formatted text and email signature. If the size of the email exceeds 25 megabytes, please compress the file attachments (using a software specialized for this), or in case there are multiple file attachments, try to send them in multiple emails.

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  • PAUL SCHROEDER commented  ·   ·  Report

    You arent allowing us to send e-mails that exceed 25 mb. That means 25mbs for a pair of attachments wont send. Stupid! We need much larger send capacity.

  • ERIC HEITZMANN commented  ·   ·  Report

    simply expand the attachment allowance - I get them sent to me from other types of e-mail accounts - normally outlook, but I can not forward them

  • Mike Wright commented  ·   ·  Report

    What is the maximum size of a video file that can be sent?

  • Alvin Pemberton commented  ·   ·  Report

    Tried to send video of a train that was about 10 seconds long. File was 70 mb. You wont send files larger than 25 mb. You need to up the limit to 100 mb. My gosh a ten second video and I cant share it with family. And no I am not compressing it. They don't know how to decompress files.

  • Anonymous commented  ·   ·  Report

    I am a paying Member
    I am ready to leave AOL
    I am sick of AOL saying the attachement is too big
    Only allowed 25 MG
    Why
    THis is not a problem for other companies

  • k kaufman commented  ·   ·  Report

    25 mb attachment file size is too small. I use aol for work and it is not working for me anymore

  • dlswpfl dlswpfl commented  ·   ·  Report

    When we insert a photo we have no idea the file size. It would be really nice to know. I sent something this morning I pasted in and had no idea it was a huge file and took a long time to send.

  • Steve Herberth commented  ·   ·  Report

    Why can I DOWNLOAD a file larger than 25 mB on AOL but I cannot turn around and UPLOAD THE VERY SAME FILE on AOL????

  • Ralph Atkins commented  ·   ·  Report

    25 mb versus 24.7 mb, AOL would not let the 24.7 mb attachment go through Why?

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