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spellcheck

Why does Gold freeze completely when I use SpellCheck on an email?
I have to CTLALTDLT or turn off my computer very time Spellcheck does this.

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Glenn Altschuld shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Please send us a crash report in order for our engineers to look into the issue you are experiencing with the software closing unexpectedly. To do that, please follow these steps:

1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
3. Type a short description of the problem, and click Send.

In case the issue persists please call the AOL Desktop Gold team at 1-888-265-3733 in order to have one of our agents further investigate.

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  • Glenn Altschuld commented  ·   ·  Report

    I sent this problem to you many weeks ago. You asked me to send you a "crash report" and I filled it out. You've now closed the topic to furthur comment but the problem persists. UNACCEPTABLE!!

    Again, when I right click to use SpellCheck on an email AOL Gold freezes and I have to use CTL/ALT/DLT or shut down my computer to start over.

    FIX IT NOW!!!!!

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