Techs making things worse, many hours over 3 weeks, 100% CPU usage with AOL processes
Techs unable to correct... over 3 weeks! Many HOURS spent with them/ unable to correct at least one of the issues (100% CPU usage with AOL Processes); I cannot use Desktop Gold! Due to incompetent Techs, I am now missing folders saved to my PC and my Contact Lists are not current-- totally dissatisfied and frustrated!!
23rd
ranked
Anonymous
shared this idea
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.