Restore the old spam settings. Now we only have one setting.
First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.
Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
AOL Product Support
170 commentsComments are closed
Marilyn S commented
Yahoo and AOL married has caused our security to be jeopardized.. AOL was ALWAYS security diligent but Yahoo not so much..
AOL desktop Gold allowed options in the Spam folder.. I DO NOT WANT TO RECEIVE EMAIL FROM ALL THE 2, 3, 4, AND MORE PARTIES BECAUSE IT ALLOWS VIRUSES INTO OUR SYSTEMS.
I want to be able to tell who I want to receive mail from... thereby, eliminating all the 2, 3, 4, etc. parties that our mail addresses are passed to around the world. Please return my spam folder as it was prior to your 'escalating' my account... You actually escalated the AOL Gold Desktop into security **** & if you think this is going to get me to buy your security offered - WRONG. I will quite paying the $29 a month and use msn,., since my security protection has already been comprised.
Your spam setting are now worthless. Restore ALL the settings that we used to have to control spam. Why does AOL continue to get worse instead of better. Charge us a monthly fee for AOL Gold garbage but give less service....pitiful. SMH.
Becky Billingsly commented
Sick of getting spam now directed to my mailbox.I don;t know why the change but I can certainly change to another email service. I have had AOL for about 15 years and this is the worst thing to happen to this service.
what happened to the setting "only receive email from my address book" sick of the vulgar spam, added addresses to be blocked but they still end up getting through.
email control removed/changed is very detrimental to using aol as email. No user requested this change. It required a decision based on nonuser requirements. Bad decisions can be corrected. Only time will tell if users will stay or try other email facilities.
Peter Brett commented
I would to have a dedicated spam filter page that provides ongoing current information about any addresses I have blocked or unblocked.
Email control MUST be returned to previous status! My inbox is now flooded with SPAM. Without the controls I had before AOL will not be worth the $19.95/mo. Simply the Huffington Post changes with news stories is about enough to make me drop the service. Who wants to click through twenty pages just to read a news story? As I am paying for the service, that much ad bombardment should not be happening!
Athalinda Parrish commented
I want to block mail from all senders that are unknown to me..... how do I do this???
Once again AOL is cheating its subscribers but eliminating several spam choices. My spam box NOW gets 25+ spam emails (15 from a similiar email address starting with "contents......
Is this just a temporary glitch? Or is this permanent? With the increasing quantity of spam this is not acceptable! Please provide a realistic solution.