friends sent to spam
There is a problem in the SPAM procedure. Everyone I know who has AOL periodically finds their friends sent to SPAM. We spend days fishing them out and marking them This is Not SPAM, and then they finally go back to normal and another person gets marked SPAM. I have one friend who doesn't get the point that this is systemic, not individual, and she just spent 4 hours on the phone with a tech trying to get my emails to go back into New instead of SPAM.