AOL Client continues to be buggy --- WHY??? AOL 9.7 worked!! What is wrong?
WHY do you keep screwing with your AOL client? It is slow and buggy as always. NEVER happened BEFORE this ****** GOLD. When AOL was owned by AOL the company it worked great. NOW it is slow and sluggish. I have to re-start my computer to fix the issue. Restarting the AOL client does nothing. Can you fix this? I have an up to date PC that I built...super fast AMD processor....8gb memory.....Win 10 latest updates. Can you please respond? I have been with AOL over 20 years. I was a beta tester for many years in Northern VA where AOL began. Thank you. ****@aol.com
Fred Schall
shared this idea
To resolve the slowness and performance issues, please try the troubleshooting solutions below:
1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.
3. Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications.
In case you continue to experience performance issues, please call us at 1-888-265-3733.
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Steve Etter
commented
Make my email a priority over video ads and all the marketing AOL gets paid for. I pay for email make IT load properly and usable!
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Rick
commented
I wonder if the people at AOL realize that it's browser is not acting right. Functions work only after multiple clicks and most of the time I click I get a function menu pop-up that i don't want. Watching a YouTube video requires multiple clicks to start and I get unwanted function menu pop-ups navigating.
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Jerry
commented
I just got the same response from Capital One. When will this be fixed !!
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Anonymous
commented
Why are we all still getting this OOPS message *** ? ? Why does AOL have to be such a bunch of **** ?!?!?
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Joseph Sebastian
commented
Fix AOL so that there is not a long delay for sign on. It is currently taking as much time as old dial up sign on.
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Barbara
commented
Solitaire Blitz always freezes or does not load...I have been having this problem for awhile now and it in not my PC. I have had the Geek Squad look at it and they said it was in AOL software. If this continues I will not renew my AOL nor my POGO. I have been with AOL since 1997 and I really find this very sad that you don't care about your paying customers.
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Joseph Sebastian
commented
Fix AOL Gold so it does not take so much time to sign in/on. My Gmail account takes no time at all.
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KRIS STIRLING
commented
Why is this still a piece of crab web site that I pay for. Mail always has something not working right. Content freeze up everyday. Are you not tired of being the joke of the internet. Step up your games,
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Terry Buelow
commented
Unable to access and use Capitol One account on AOL Desktop Gold. Called Capitol One and they have discontinued support of AOL because of antiquated software. Have to use Google Chrome or some other to pay account. Why do I have to pay for AOL if I can't use it to access this type of account?
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RICK FREED
commented
aol is a joke! gmail for FREE blows it away! I can walk a mile till it loads, and my PC is fast, why don't you fire the IT guys and hire some from Gmail! I can read and write ten emails while AOL loads, soon I will wipe off my PC and send to the garbage where it belongs!
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BOB KRAMPETZ
commented
I'm locked out of my financial access with this browser, I get emails telling me
to "Click Here to Login", then UPDATE Browser to continue. -
s
commented
Agree. Today mailbox in Gold is a mess. Opening emails takes forever. So much spam lately. PLEASE FIX!
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s
commented
Totally agree. Last few days many sites are not working as they used to in Gold. Something has seriously changed. Other browsers work just fine.
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linda
commented
You need to update your browser. More and more sites are not working with aol browser and I have keep switching to internet explorer
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Anonymous
commented
mail takes to long to open>>>>i been with aol for 25 years and mail is worse now
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BOB KRAMPETZ
commented
I'm getting this warning:
"We’ll stop supporting this browser soon. For the best experience please update your browser."
at several sites.Hope it will be updated before sites shut it off.
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Anonymous
commented
Body of email takes so long to appear the last couple weeks.
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Anonymous
commented
My email stopped working a couple of days ago. The new emails are listed on the email counter (now 90 emails) but the emails themselves do not display. Why is this happening?
Is this a bug? Something wrong? Needs to be fixed.
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David Sinnott
commented
Try to get the mail system to run smooth for once,, Instead of just chocking. Aol gold must be reinstalled once a week when running windows 10.. A lot of improvements needed. Why need email below it usually won't work
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reeder545
commented
I tried all of the above and they did not work. The AOL phone tech said the slow response is a KNOWN AOL problem and could offer no help. Since AOL can't get this fixed, why not contact Verizon Media and ask their engineers for assistance.
Also, why did I not receive an email that you had responded? I don't always check this link since it's more difficult to find my posts.