COMPLAINT
You folks locked me out of my account, forced me to create a new password, passed me a code on the phone and then forced me to create an alternate e-mail address in order to get back in to my account and then only in one screen name. I have been with AOL (PAYING} for many years. You people really ****.
24th
ranked
Bill Harrison
shared this idea
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
If you still encounter issues call us at 1-888-265-3733.