Tired of rude techs that disconnect or are unprepared. AOL help started as wonderful. Now it is a service that I discontinued years ago due to both rudeness and incompetence.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.