I received my bill. I did NOT want your "upgrade".
I tried to cancel entirely. Was told I could go back to the $4.99 but aol would not adjust this bill. Really? I did not authorize the new charge. I have been an aol user from the beginning and the service has declined. This is theft. You do not change a rate without agreement.
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I’d like to have one of our Technical Support agents to look more into this. Please call at 1-800-827-6364.