First let me express my dissatisfaction with AOL GOLD. I was a subscriber to AOL for many years with complete satisfaction.
My address book was always first name first. Recently, AOL Gold lost 75 percent of my Address book which in unrecoverable. In addition my remaining address book changed from first name first to last name first. The technician I spoke with today told me that it cannot be changed back. If you changed it once why can't you change it back?
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