I pay for AOL Gold. I thought if I had a problem it would be free to get help. Wrong. I was just charged $150.
Stop charging extra fees to fix a problem you created.
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The person you called might have been someone posing as an AOL consultant and claiming to help with problems relating to passwords, line noise, hackers or other technical issues. If you suspect someone is posing as an AOL consultant, do not give them any of your personal information (name, address, password, social security number, bank information, etc.).
For help with technical issues related to your AOL account and benefits, you can call us at 1-800-827-6364. You can also contact our mail team at aolmailquestions@aol.com and one of our technicians can assist you with any technical issues.