Fix the sign-on message bug
I keep getting a sign-on message looking for an alternate email and a phone number to prevent lockouts. I don't have any alternate email accounts. I only have my AOL account. I don't have a smart phone or any phone that will receive text messages. I only have my hard-wired house phone. There's no way to "verify" my house phone with a text message. There's no way to just say "No" or opt out from this annoying message that sometimes prevents me from signing on to a service that I pay for. Please make it stop!
We apologize for the inconvenience, but AOL is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact AOL customer support.