Cannot delete mail folder, delete grayed out on web, does nothing in gold.
Wife went to add a folder in gold, no such option, grayed out. Went to rename empty folder, grayed out in gold or won't do it. Went to web, added new folder, can see new folder in gold but cannot delete empty folder either place. Something is messing up folder rename, add and delete, both on gold and web. Should I stop paying you and go to outlook.com for free?
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DAVID PICKETT
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Please make sure that you select the folder before you try to rename it.
If the folder is not selected the rename option will be grayed out.