Mail I have read is staying in my New mail folder instead of just the IN or Old mail folders as it did until 2 days ago.
Mail I have read is staying in my "New"mail folder instead of moving to the "IN" or "Old" mail folders upon closing Mail on the AOL Desktop Gold -- this just started happening 8/17/2020. Was there an update that caused this?
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If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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LANNY MOFFETT
commented
I do not understand why my previous bug report (Read Mail Retained in New Folder after Refresh) was not acted on before closing it to comments. Further I do not understand why it was never moved up from priority 251.
I am experiencing a bug that was supposedly addressed twice according the way I interpret two previous bug fixes.
As noted, i see several read messages in my New folder (noted by the check mark over the icon) that do not go the Read folder even after refreshing the Inbox folder *(or closing and opening AOL Desktop Gold for that matter). I have a few from Nov and Dec 2020 and a one each from 2015, 2017, 2018, 2019. Since my previous report, I have upgraded to version 11.0.3046 with no change.
If anyone else has this symptom please comment below.