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'Real pain to delete mail now. Have to go back and forth between Inbox,delete,permanently delete,spam delete,permantly delete again. Big prob' has been merged into this idea

How to delete mail as in the past

Fix the latest update so I can delete mail easily

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Robert DeVries shared this idea  ·   ·  Report…  ·  Admin →
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  • NANCILLE BROYLS commented  ·   ·  Report

    Can not presently delete unwanted mail as of 12 15 v25l on AOL Gold. After I deleting the mail it automatically reappears. How can I delete this unwanted mail permanently and why is it behaving like this all of a sudden????????

  • Kenneth Bush commented  ·   ·  Report

    When I delete multiple Spam messages, they arrive at my delete folder immediately. Then I try to delete all of the email in my delete folder it deletes some of it and gives me error messages. As a result it takes several attempts to delete all of the mail from the delete folder. very frustrating. Never quite sure of all of the email I want to get deleted actually gets deleted immediately.

  • JOHN THACKER commented  ·   ·  Report

    I have three aol email addresses. When I try to "delete all" spam from two of them, I get the EC4007 message and they won't delete unless I highlight all of them with Shift and the down arrow. What is the problem here?

  • clover7smile commented  ·   ·  Report

    I called and they had no idea why this is happening. This message pops up after trying to delete mail. requested message or attachment does not exist. Code EC-4007

  • THOMAS SARKELA commented  ·   ·  Report

    This comment was done July 15, 2025 and you have not resolved it yet. Please eliminate the extra step required to delete and email!

  • Jerry Slater commented  ·   ·  Report

    I sincerely believe you will not fix it. Since I first joined AOL in 1993, I have never had the problems I now have and I PAY for this torture.

  • Robert DeVries commented  ·   ·  Report

    Pay attention to complaints. Seems like AOL is going backwards vice forward with technology. New company in charge??

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