On my Dell EBT 2250 PC using the Windows 11 operating system, I am not able to change the privacy options in my AOL account. Whenever I try to change any one of the options, I always get the error message " Oh No ... we are not able to process this request" I have gone into my AOL account using the myaccount.AOL com numerous times in order to change the privacy settings. I have tried to do this using the FireFox, Edge, and Opera browsers with and without my malware/virus protection programs turned
on. I have also power cycled the ISP modem numerous times and have even used a second PC. The second PC is a DELL T3400 using Windows 7 and FireFox as the browser, and I had no success changing my privacy settings.

I have contacted AOL Tech Support four times, and they have not been able to find a solution to the problem.