AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
71 results found
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font style
notice font style is different, lighter and darker
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I have been with AOL close to 30 years. The AOL Welcome screen is now too big of a file to load. It slows down my computer.
I have been with AOL close to 30 years. The AOL Welcome screen is now too big of a file to load. It slows down my computer. I have found the increase in advertisements has increased the loading time of the welcome screen. It seems AOL has packed every spare nook and cranny with advertisements. This has increased the AOL loading time.
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Opting out of Unwanted Ads
Nothing is more depressing that having animal cruelty ads posted on the welcome tab. There should be a way of deleting these ads. Since I am paying for AOL Desktop Gold and other AOL additional services,. I should be permitted to opt out.
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How can I stop getting Fox News on my welcome screen
I don't want to see Fox News on the Welcome screen. How can I stop news from certain sources?
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See below.
The home screen used to show stock market updates, points up or down. Now I have to go to the business icon on the left of the screen and it only show the percentages. Why the unnecessary change?
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Welcome window "News" window keeps moving when paging throuugh articles
The News window now has been changed to a smaller size and keeps moving when paging through the news articles so as to hit ads all the time. Very clever idea..NOT. Now have watch the arrows or you hit ads..Why this change? Please change back to original News window so it doesn't move around in the Welcome window.
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A lot the news stories which appear on the home screen are often sordid, of little general importance.
Select your news stories with their general importance in mind. Who cares about a single obstetrical accident?
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I DO NOT WANT TO SEE THE NEWS EVERY TIME I LONG ON DURING THE DAY. THERE SHOULD BE AN OPTION TO SEE IT ONCE AUTOMATICALLY, WITH OPTIONS
IT'S OK TO SEE THE POP UP AUTOMATIC NEWS WHEN I FIRST LOG ON IN THE MORNING IN, BUT I DO NOT WANT TO HAVE TO GO THROUGH THE WELCOME SCREEN NEWS IF I AM OFF AND ON THE COMPUTER SEVERAL TIMES A DAY, JUST WANT TO CHECK AND RESPOND TO MY EMAIL ETC. THERE SHOULD BE AN OPTION ON HOW MANY TIMES A DAY I AM FORCED TO LOOK AT THE WELCOME NEWS SCREEN BEFORE I CAN ACCESS MY EMAIL ALL DAY LONG. AND I AM VERY SURE THERE ARE THOUSANDS LIKE ME WITH THE SAME THOUGHT. GET REAL…
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Microsoft popup on welcome screen
There has been a popup on the welcome screen reminding me that Microsoft is no longer supporting Windows 7 & 8 since January.
I got the message - please discontinue the reminder.
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whycan't I select the news service on the welcome page anymore? All I see is AOL news
Why can't I select the news service on the welcome page anymore? All I see is AOL news.
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adobe flash
Can AOL please stop with the reminder that Adobe Flash is not installed? Flash was discontinued by Adobe at the end of 2020. They recommend that it should be uninstalled, since it is (was) a buggy product and a security risk.
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World leaders love Biden
Take away their U.S. Treasury checkbooks from Biden, Harris and Kerry and then take a toll to see how much love they have for the new regime
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AOL and Publishing Truthful Articles
On the Welcome page there was an article today about how you might have household items that are worth thousands of dollars to collectors and you don't even realize what you might have in your home. The article was written by someone named Gur Tirosh.
In the article, this person said that Corningware pieces are worth big money and that if you have some pieces, you can get thousands of dollars possibly on eBay. I happen to have three pieces of Blue Cornflower pattern Corningware, so I got all excited from what I read. I went to eBay just to…
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What's wrong with welcome page?
I log in and get this ****!!!
Aceshigh71...
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Up to date NEWS would be nice . . .
Did AOL fire people? Now they have week old news in the prime spots on the Welcome page
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Comments points
I like to post comments to the News articles in Welcome. Since you started the points thing I noticed my points in less than two hours can vary from 1 to 5.6k. Why is that? It seems a few people like my comments but one "censor" has it in for me. Does this happen to others and when will it be fixed?
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Please fix my problem with welcome
This is my sixth time to get these problems fixed. I have over 20k reputation points. When I post it shows as 1. I am no longer getting notified when someone likes or replies to my post. I even tried posting a comment that AOL found problematic hoping to get a reply, but nothing happened.I was told after several phone calls that you are the only one who can fix this.I pay for AOL and have for several years, but appear to be getting ignored..
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problem wth welcome
Tech services, on my behalf, posted problems I am having with welcome that they were unable to fix. I don't see this post. What is going on?
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I just downloaded what I thought was the new AOL Desktop Gold, but I was in for a surprise. The Version No. is 11,2510, and I'm sorry to
I just downloaded what I thought was the new AOL Desktop Gold, but I was in for a surprise. The Version No. is 11.2510, and it has the look of the AOL that I started with way back in the 1980's. Your latest update calls for a much higher version no., so I was wondering why the number I received is different.
I will appreciate a response to my feedback.Thank you,
** Xavier -
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