AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3075 results found
-
remove extra step instituted yesterday re heart and insert mail article directly into e mail
as of yesterday you have an extra step to insert an article that i am sending with an e mail after clicking on the heart
This is completely un necessary and whomever sold AOL this bill of goods should be fired and AOL should eliminate it from their menu and return to clicking on the heart and it s automatically inserted into the e mail without the extra step which just adds to the concentration being interrupted and very confusing especially since there is no need for it Perhaps this is why so many people are getting away from AOL… -
-
icon delete message
Need to learn how to remove the 3 icons that now come up for each message (Delete - Mark as Read - Mark as Spam) when using mouse. (I'm a long term AOL user and these are brand new recently!) They block out the subject and make it difficult to work efficiently. Please help!
-
My idea is there is no security for your users to protect them from Hackers
I think AOL (as one of the oldest and most used email sources) should spare no resource to expose, punish, and eliminate the ones who HACK an AOL account and send out requests for credit card payment. How do they get control of your email address book? This should be totally unreachable by anyone without strict entry protocol It is time to tighten up the use of a subscribers address book so outsiders cannot access it.
-
AOL Desktop Gold - Autosaving Contacts
I have been a faithful PAYING customer for decades. One of the reasons I pay and don't go through browser is that I NEED THE AUTOSAVING CONTACTS FEATURE ON THE ADDRESS BOOK. I am told by tech support that this has been eliminated and I WANT TO KNOW WHY. THIS IS NOT FAIR. CAN IT BE BROUGHT BACK. I will most probably stop paying if it is not. Kay Kahle
-
adg update--not comfortable on recent update
adg update--not comfortable on recent update
mail item hover buttons
want to make it more easier and convenient
-
AOL Return Responses – Notify Us
AOL Return Responses – Notify Us
When submitting a Bug or Feedback report, why can’t AOL send an email indicating they have responded with an answer?
Finding your responses on Feedback can be difficult and I usually don’t take the time to check, since often there are no responses. All you need to do is to link our email address, which is included in our report, to your responses.
-
-
AOL pays no attention to any of this. Its just your steam valve, and they know it.
Regardless of your connection speed or internet service provider, be it AT&T, Verizon, Cox, et al, AOL continues to be Dog Slow in connections regardless of your rated connection speed. This is true anywhere in the USA and worse outside the country. Don't believe me? Compare it to any other platform, browser and service provider, say like Firefox. AOL is now routinely unfair and dishonest and offers the AOL GOLD program rife with problems and inherent weaknesses.
-
How about adding some Fonts that are known to save ink when printing
Century Gothic
Garamond
Calibri
Baskerville Old Face
Brush Script
Century School Book -
New format is horrible!
This new format is horrible, with everything on the left of the screen and not full screen. Why do people always have to fix what isn't broke and in the process break it?
-
why is it that every time I open Aol I have to put my user name and password in. even though I just minimize it.
Why is it that every time I open Aol I have to put my user name and password in even if I just minimize and then open it? It is very annoying
-
just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
-
just did
Before you clicked on address and got a place to type in name and the computer found it now it shows the whole directory for you to find it or you can go up in right corner and type in name and it gives you several change it back It has taken me hours to get a technician on the phone and it took her over an hour to determine you changed the system Your customer support has become terrible I tried for days to get a technician everyone says leave AOL they have gotten so bad
-
Stop running Vanna White story over and over
Stop running Vanna White story over and over
-
ADG
please let us change the font size of the favorites in ADG and also let us choose if we can do it
-
news
give us current news
-
Why do I constantly have to sign up to post, refresh AOL
Why do I constantly have to refresh my screen, get Sign Up to Post, err on network connections.... if you want me to cancel my subscription just say so... this is aggravating
ps I have to keep signing in to make this post
-
My email is not saving to both computer folder and AOL web side
If I save an email to an email folder on my laptop computer it saves and then closes itself and goes to the email trash can. This means anything opened and saved cannot be seen on the web side of the AOL email from other devices like my phone. This is very very bad. I spoke with Paul at AOL and I was told they are opening a tech ticket and will respond to me with more info once they know what the problem is.
-
Please remove drop down box with To,CC,BC that comes up when I hit send mail - now requires 2 strokes to send an email
described above
- Don't see your idea?