AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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It sucks, It keeps freezing/locking up. I have to go to ctrl/delete/alt log out and start over, i have to put my e-mail and password in each
It sucks. It keeps locking up. I have to hit ctrl/delete/alt and log out and start all over. I have to put my e-mail and password in each time.
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Gold is ****! Buffering every two minutes! Won't download! ****!
GOLD is *! Buffering every two minutes. Won't download or show mail! *! I'm cancelling.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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The platform is back to taking a long time to load emails. Also, now address are being dropped off my mailing lists.
Please fix the platform so emails will load in a reasonable time and stop email addresses from being dropped from my mailing lists.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Since I have moved. my address and landline phones do not apply. HELP
give me a change of address and phone # so i can use AOL.
One of our support agents will be able to assist you in this matter. Please call us at 1-800-827-6364.
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Err3 error.. what the heck is that about?
When trying to get a piece of email to go to my waiting to be sent folder I got that message. Why should there be any delay or error sending mail to my waiting to be sent folder? Why isn't it going through immediately? This doesn't happen all the time, but it shouldn't happen ever at all for any reason.
If you still encounter issues with opening emails please call the AOL Desktop Gold team at 1-888-265-3733.
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LET SOMEONE KNOW SOMETHING
Today I was installing a new alarm and security system at my home and had to use my AOL email address several times. I couldn't get either system UP AND RUNNING because the companies I was dealing with COULD NOT VERIFY MY EMAIL ADDRESS???? A few days ago, my credit card was compromised and it was cancelled and a new one issued. About this time AOL trys to draft my credit card account on the old number, which was no good. AOL SAID NOTHING, I GOT NO NOTIFICATION......."NOTHING".....THEY JUST CUT OFF MY SERVICE right in the middle of what I…
We would like to better assist you. Please call us at 1-8000-827-6364.
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Please tell your it staff to figure a way to block the full screen red security alert hoaxes. It come up multiple times per day
There must be a way for your staff to identify the source of the annoying almost full red screen "security alert" hoax messages.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733
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Too often I am locked out of my account. I submit my password as I believe I have annotated and nothing works. I am getting tired of AOL
Please stop locking me out of my account. I am beginning to hate AOL because of its inconsistencies.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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You're blocking US Weather. gov. The Federal Gov't weather site. Really? How silly.
You're blocking access to the US Weather Service. Weather.gov. Too dangerous. Get serious. Goodbye.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Cannot remove photo from background once selected. AWFUL!! How to return to default?
Restore default settings ability.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I have about had it with your service. I get, "an error occurred while processing this directive". I haven't seen my finances in three days
Can't get online, can't get the homepage, this is ******** and you are charging me for it. I've had it!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call one of them at 1-888-265-3733.Our experts are available 24/7 by phone.
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These instructions make NO SENSE TO ME... tried it and didn't work:
To add a photo in the email signature… open the picture in a Photo Editor (we recommend Microsoft Paint), and after using the Selection tool to select which part of the photo you want in your signature, copy the selection using the Copy function in your photo editor, or with the CTRL+C keys on your keyboard. After copying the photo selection go to the Set Mail Signatures option in AOL Desktop Gold, and paste the photo in the signature compose window by using the CTRL+V keys on your keyboard.
If you need further instructions call us at 1-888-265-3733.
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you are becoming more sloppy as time goes bye
I need help with sign on screen. when i sign on i get the red window "AOL no longer uses this version " i have the gold and i can go around
but i would like to be rid os this windowI would like to have an expert technician assist you in this matter. Please call us at 1-888-265-3733.
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I am paying for your services and have to read and send mail on IE most of the time because GOLD is currently not able to send mail.
fix AOL Gold.It ruined my computer and nothing works properly.Not to mention that I lost over 100 pieces of important info that did not get transferred. And your search engine does not work most of the time either.Mail can't be read or sent constantly This version of AOL is the worst I have seen in 20 years
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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How do I get this AOL Desktop Gold off my computer??????
How do I get this AOL Desktop Gold off my computer...even my new computer, less than one week old..this program is killing me..slower than previous version by 10X...I keep deleting old mail and it comes back. Name is this POS does it...how can I go back to what I had????
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Neither CUT or EDIT/UNDO will remove a graphic from an email I am composing
If I put a graphic in an email I am composing and then immediately decide to remove the graphic I can not remove it. I have to close the email and start all over. Don't tell me to clear my footprints. That does not help.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I am paying for this aggravation?? Go back to 9.8.
There is so much wrong in every area that I can't list everything here. Plus thing we loved like the Buddy List no longer exist. Things I have posted about in the past were either deleted with no explanation, or else they were not fixed or addressed. I have been a member since the 90's and this "updated" "better" Gold is the worst ever. Everyone wants 9.8. Why are you resisting? It has been months now with no fixes to critical problems.
The browser is the worst piece of garbage. It does not update when you make changes to web…
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the browsing issues you experience.
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Can not email images keeping the transparent background
Things are getting worse by the day. Now when I email images the background color shows..... by my images are transparent.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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URGENT! Graphics being sent to customers have the resize box around them!
Please fix immediately. AOL is ruining my business. I can not send graphics I create for customers. They have the resize box around them...they do not have the transparent backgrounds that they should have...and maybe it's just this crummy browser but they appear larger than they really are. What is AOL doing to us and when will all this be fixed?? There are problems in every area and I am paying for all of this????
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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