AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3075 results found
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Why do we have to click to see captions under photos in the news? Insane!
AOL is getting crazier by the day and making us work harder and harder. To see a once sentence caption under a photo you have to click. Who is running this place? I'd sooner avoid the news articles and get them elsewhere. Use your time and energy to fix things that are broken instead....of which there are many.
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why do i have to sign in to send you a complaint?
why do i have to sign in to send you a complaint?
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Beto
Beto is an ******** and you run story after story how great he is. He is a lame brain jerk with no idea of what the **** is going on. AOL ****.
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No more Kardashian stories in 2019
No Kardashian stories, pictures, mentions in 2019
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What happened to the happy faces and symbols that were so easily accessible on the tool bar in the older version of AOL???
Bring back the older version, please. It was so much more user friendly.
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The PFC should be password protected, like it USED to be.
The PFC needs to be password protected like it USED to be
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With all the problems Desktop Gold is still having, you choose to change the size of the Your Mail Has Been Sent box?
You couldn't come up with anything more constructive?
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Account Verification - Too Long
ACCOUNT VERIFICATION –
The account verification process on phone calls is too long and cumbersome. Some customers, including me, do not have the phone options required to process verification. Surely, AOL can simplify this verification process.
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You can keep the snakes off the news items
You can keep the snakes off of the news items!!!!
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Terrible Browser: Wasting Time, To Much Going To Other Small Browsers
Why to many small browsers? Pronto? Zapmenta? Social Scour? Why not just one? That's why I never like Yahoo is the same pattern.
Get Explorer, or Bin, you people will make us happy
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surveys
Change survey from 1 to 10..some computers do not recognize 10 , thinks it's a 1 (giving a poor rating)
1 to 5 is sufficient -
Old news, old pictures, this is a waste of my monthly fee, plus still waiting for celebrity voices
There is no improvement since Gold started, this is a waste of our money, old news old pictures.
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Where are the Chat Rooms
I have complained to your Tech Support and all I get is they are working on Emojies. Get the Chat Rooms working.. The Chat Room Listing brings up nothing.
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Send Feedback Forum Disorganized
This Feedback forum was a nice idea, but has become useless. New posts need to be on top, posts need a date. We're confused as to what happened and when. Recently Aol pulled back the Beta version, but to what? Where are we now? How are we supposed to help you if you don't help us?
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Where are the new smileys that you said were going to be inserted in our email windows...?
You sent an email saying you were going to include 48 smileys for email use...still havn't seen them...?
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Packaging of plans
Why can't aol package plans mbr's wants instead of offering Plans that members don't want, such as: AARP, McAfee, & Search and Recovery,Barkbox. Items that I would want packaged (bundled) for one low price are: System Machanic, SuperAnti Spyware, Walware Bites,CC Cleaner, AOL 1 Point. Give me what I want and NOT what I don't want.
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improve the access of the webmail under aol desktop gold, hopefully we can save the shortcut of our other mail account on toolbars
hoepfully we can create a shortcut of our other aol free account that can be accessed on webmail and put it on the tool bar or favorites without connecting the account to the default aol account that has subscription for gold so it would still be easy to access it without transferring or using other browsers like chrome or without the need to login or logout from our main account.
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We have been stuck with AOL Gold for over a year and a half, and still no improvements.
AOL, are you listening? Do you no longer value your clients? Prove it.
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Email "Emergency Brake."
There used to be a "stop sending" button on emails. Example, you click SEND and suddenly realize you forgot something, used to be able to stop sending, fix it, and send it again. Would be really nice to have again.
- Don't see your idea?