AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1183 results found
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aol icon
Wants to sign me in automactily never did that before
You can use the "Sign Off" option on the menu at the top of AOL Desktop Gold and then uncheck the box to auto sign in from the sign in window.
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bank
i called yesterday becaus my aol gold was not appearing on my desk and a called and the tech fixed but, i now cannot elicit my mtbank on linne or from my favorites.
Thank you for the feedback. Please use the "Report a bug" option under the help menu. This will provide us with some additional logging information that will be crucial in understanding what is happening so that we can resolve it.
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Multi-Authentication on AOL Desktop Gold Sign-On
I see for the AOL Mail, you take security very seriously and that is great. However, could there be a 2-step verification process to sign in to AOL Desktop Gold?
Please visit https://login.aol.com/myaccount/security/
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Pay Pal access
I used to access PayPal wiyh AOL. Now it will not and I'm told AOL no longer supports PayPal. If possible I would like to see that enabled again. Then I won't have to use another browser to make payments.
Paypal.com works in AOL Desktop Gold. Be sure that you only navigate to Paypal.com official web sites.
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50 spam emails a day
paying all this money every month to get 60 spam emails a day ...so sick of this ****
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Sorting email from OLD to NEW is not working. After several basic troubleshooting nothings change.
Sorting email from OLD to NEW is not working. After several basic troubleshooting nothings change.
Thank you for bringing this to our attention. We are working to resolve this in our next auto update.
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games
Games not working.
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AOL Desk top deleting folders
My APL Desk top will not allow me to delete my folders. These are HORRIBLE new changes to AOL Desk top. E
I swear every time I try to do the stuff on AOL that I have been doing for 30 years has now changed and it's for the WORSE not for the better. Why are you making things harder instead of easier????We have corrected this in the latest version. Thank you for bringing this to our attention.
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I like how AOL Gold just up and stops working!
I like how AOL Gold just up and stops working and then presents a screen window that merely says "AOL HAS STOPPED WORKING" and then closes the program and says nothing else. I know AOL Gold is a junk, dumb program but just shutting off and collapsing is pretty stupid. All the while AOL takes your money. Sick.
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Provide USA news clips rather than UK
We are now getting UK news in the Desktop Gold. I want US News in the Desktop. How can I get that instead of the UK as I do not live in England.
Please use the Report A Bug option in the Help menu the next time you see this problem. The Report a bug option will send us some valuable debugging information so that we can determine the cause and address the issue.
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Why can I not be able to choose the font, boldness, inclination that i want and retain that choice???
I want to be able to choose and retain the font, boldness, inclination that I prefer without having to choose it again and again every time i write an email. Even after I choose the font I want... sometimes it will revert back the one I opted out of.... PLEASE CORRECT THIS FEATURE.... A.S.A.P
Sorry to hear that is happening. The next time you see this issue, please use the "Report a bug" option under the Help menu. This will provide us with some useful logging information to help resolve this issue.
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In the "UPDATE BOX"
I see you have changed the YEAR of UPDATES... THANK YOU very much!
WHAT has ALWAYS had me WONDERING,...
IS the DAY which the update was UPDATED???You can check out whats new in AOL Desktop gold by visiting this URL: https://beta.aol.com/projects/desktop/windows/?icid=aolclient_favs_whatsnew
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The constant changes are clearly deleting many good features. If it is already available and it is used, why change it. More options needed
I want to access all mail like the past, page by page. I need to research previous responses constantly.
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E-Mail Messages Become "Transposed" for Reasons Unknown
What I mean by the subject line is an e-mail message from, say, Amazon Delivery, is now replaced by the e-mail message directly under the Amazon message, and vice-versa. I've never seen anything like this before.
What gives?
Please use the Report A Bug option in the Help menu the next time you see this problem. The Report a bug option will send us some valuable debugging information so that we can determine the cause and address the issue.
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Why Do Spam E-Mails Open Whenever I Click "Report Spam"?
Whenever I click on "Report Spam" to send an offensive e-mail (and there are thousands of them lately) to you, AOL, the e-mail opens, risking infecting my PC.
Why is this?
Thank you for the feedback. Please use the "Report a bug" option under the help menu. This will provide us with some additional logging information that will be crucial in understanding what is happening so that we can resolve it.
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I like how AOL Gold now invades your Email with their ads and won't let you proceed unless you close it. You can't even sign-off unless y
I like how AOL Gold now invades your Email with their ads and won't let you proceed unless you close it. You can't even sign-off unless you close AOL commercial. Really sick.
These specific ads are exclusive discounts specific to AOL users.
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Need to have the font for the new browser returned to the past text
The print looks like it's italic but I have trouble reading this new print. I would like the old solid print like I have when I read my mail.
The print option will simply use the exact font elements of a webpage for printing.
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aol won't load, email won't send
aol won't load, email won't send
THIS IS ABSOLUTELY RIDICULOUS, WHEN YOU KEEP RAISING THE PRICE, TO $34.95 NOW, AND HAVE STRIPPED AOL COMPLETELY, BUT NOW IT WORKS WORSE THAN IN THE PAST 25 YEARS!!!!!
FIX THIS GARBAGE DESKTOP GOLD NOW!!!!!!!!
AOL IS RIPPING EVERYONE OFF, AT $34.95 AND NOTHING WORKS, WORSE THAN EVER BEFORE!!!!!!!!!!!!
THIS IS BS!
THIS HAS BEEN GOING ON FOR MANY MANY MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!! -
Need AOL Desktop Gold Help
Last updated to 11.1.4575 over a year ago and now it will not load or update?
Also, cannot use new installer as it is ignored because it sees I have AOL Gold.How can I get my 11.1.4840 (5/5/25) update and get my program to work?
Help!
You can use the AOL Desktop Gold OS system Tray icon (lower right-hand corner of Windows)
Right click on the AOL Desktop Gold icon in your system tray and select the "Check for updates" command. This can sometimes take up to 5 minutes depending on your internet connection.
Alternatively, you can uninstall AOL Desktop Gold from your Add Remove applications settings in Windows. Then install the latest version of AOL Desktop Gold.
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We have reached out to Captcha to understand why there mechanisms are not working properly
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