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  1. Wie kann man Emails automatisch an andere Email Adressen weiterleiten lassen? Wenn ich im Urlaub bin und die Emails von AOL zu GMX in der Ze

    Wie kann man Emails automatisch an andere Email Adressen weiterleiten lassen? Wenn ich im Urlaub bin und die Emails von AOL zu GMX in der Zeit automatisch weiterleiten möchte weil ich auf meinem Handy nur GMX habe um das Handy nicht so voll zu stopfen mit weiteren Apps. Und um den Überblick nicht zu verlieren. Früher war das kein Problem.

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    0 comments  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    Thanks for reaching out. The feature that you are referring to is no longer available.

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    Responded  ·  Product Support responded

    I have a couple of troubleshooting steps for you that should resolve this issue:
    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data
    After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.

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    0 comments  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    Hi,

    In order to open your emails simply tap the “Envelope” icon. If you encounter issues doing so, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  4. Fix it!

    I was able to connect to my MyVAHealth tablet until last week. I can no longer connect and I get the message "the mail server imap.aol.com is not responding. Verify that you have entered into the correct account info in Mail settings." I do not understand what changed! You Mail Help link goes to a vacant page so I can't even get help. FIX THIS!

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  5. Are you aware that the Android App is down?

    Are you aware that the Android App is down?

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    Responded  ·  Product Support responded

    Please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

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    2 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    To manage auto play feature:

    1. In the bottom navigation menu, tap the Settings icon.
    2. Under App Settings, tap Video Autoplay.
    3. Tap the Video Autoplay toggle button to turn video autoplay on.

  7. have a UK news feed

    I am English and live in England

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    Responded  ·  Product Support responded

    Thanks for reaching out. You can change the news source by going to Settings > Edition.

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    0 comments  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    Please try switching the internet connection from WiFi to mobile data or vice-versa.

  9. how do I write an email?

    I can't find my contacts?

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    1 comment  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    You can switch between your @aol and @aim address be clicking on the down arrow on the right side of the “From” field.

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    Responded  ·  Product Support responded

    To get to the special characters, simply press and hold the key associated with that special character until a pop-up picker appears. Keep your finger down, and slide over to the special character you want to use, then lift your finger: That character will then appear in the text field you’re working with. If this is not the case, please set up your Keyboard to a language that has special characters.

  12. AOL Mail has indeed deteriorated since the last update. I cannot use it in portrait, have to turn the tablet to landscape to access mail.

    mail will only allow me to tick each email (you can't just click on and open) when in portrait. To open an email my Samsung tablet must be in landscape position..........

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    Responded  ·  Product Support responded

    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app.

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    Responded  ·  Product Support responded

    1. Tap the Mail icon in the AOL app.

    2. Tap the Drop-down icon, next to the “See All” option

    3. Select how you want your mail filtered:

    • All
    • Read
    • Unread
    • Flagged
    • Unflagged
    • Attachments

  14. Make on fest too where to find pictures you have taken I can never find the ones I have taken

    Can't find pictures taken .
    Should be a place where all apps are

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    Responded  ·  Product Support responded

    Hi there, sorry to hear that. Please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

  16. I'm not able to open email attachments

    I'm not able to open email attachments

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    1 comment  ·  Mail  ·  Admin →
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    Responded  ·  Product Support responded

    Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:

    1. Clear the app’s cache
    2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
    3. Restart your mobile device
    4. Uninstall and reinstall the app with the latest version
    5. Lastly, switch the internet connection from WiFi to mobile data

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    Responded  ·  Product Support responded

    Thanks for your feedback. To manage the auto play option, please go to Settings > Video Autoplay.

  18. Get app working

    How do you clear app cache? Turned data on, didn't work.

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    Responded  ·  Product Support responded

    Here’s how to reply to an email:

    1. Tap the Mail icon

    2. Tap the message you want to reply to

    3. Tap the Reply icon

    4. Tap Reply (the option before “X”)

    5. Enter your message.

    6. Tap the Send icon

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    Responded  ·  Product Support responded

    The option to paste content from the clipboard into the compose mail in the AOL App, is available.

    After you copy the content, open an email compose window in the AOL App, and long press inside the email body area, until the ‘Paste’ pop-up option appears.

    If you do not see the Paste pop-up in the email body, uninstall and reinstall the AOL App and try again.

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