AOL App For Android
Aol App
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
689 results found
-
Disable refresh when reading a message.
Everytime I try to scroll back up to the top of an email I'm reading (using browser) it refreshes the entire page and takes me out to the main page. I should be able to move up and down within a message without having this problem.
Please clear cookies in your browser: https://help.aol.com/articles/clear-cookies-on-a-web-browser. After doing so, please check to see if you are experiencing the same issue.
-
Allow zooming on emails
I get text only emails sometimes as shipping notifications, and your app displays then so small as to be unreadable. There's no way to zoom in to read tiny text. You need a way to zoom in on emails.
To adjust the zoom level, pinch two or more fingers together or spread them apart.
-
We have an article dedicated to identifying suspicious activity and how to protect your account from future attacks. Please refer to the article here: https://help.aol.com/articles/account-management-identifying-suspicious-activity
In order to prevent this from happening, please review this help article: https://help.aol.com/articles/protecting-your-aol-account
-
Stopped working
App has stopped worked, reloaded, deleated and reinstalled and still not working
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
The AOL App uses the Spell check feature provided by the device that you are using.
-
Give me headlines on British news and not USA news that I am not interested in.
Give me headlines on the App of British news and not USA news that I am not interested in.
Here’s how to change the edition:
1. Open the AOL app.
2. Tap the Settings icon Settings icon.
3. Under the App Settings tap “Edition”. From here you can choose an edition for country related news, videos and more. -
Sometimes my mail will not load. It has been frustrating.
This app needs to be more consistent in loading mail. Sometimes it works, and tonight it will not let me read any mail. It is frustrating!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Stop having me sign in every time I leave aol.
Keep Google and Samsung out of my business.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at https://help.aol.com/contact/
-
sending email unable to send email
When I send a email often I get "unable to send due to a error" I close the warning re-send. Some time sends some times same warning pops up, close again send again then sends. Why does this happen
If you’re having problems sending mail, there are a few troubleshooting steps you can take to fix the problem:
1. Restart your computer. This will help to clear the internal memory of your computer (RAM) and will often resolve many issues.
2. Use a different browser. If you’re using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don’t have a browser installed on your computer, you will need to download a new one.
3. Clear the cache, cookies, and browser history to reset your browser back to its clear state. Doing this will wipe out all the little-unwanted bits of info that have been stored in your browser, resetting it and making it overall run better.
4. Disable pop-up blocking software. You may need to temporarily disable your pop-up-blocking software or add AOL to…
- Don't see your idea?