AOL App For Android
Aol App
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
689 results found
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We do apologize for any inconvenience this has caused you. We caught onto this issue and we believe it was already fixed. Please try to restart the app, and if the issue still persists, please contact us at help.aol.com.
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I need a way to block SPAM. I'm a woman and sick to death of "***** enhancement" spam. I've tried unsubbing, but that brings more spam!
Block SPAM settings!!!
Hello there! If you've started to receive an endless flow of junk email, you may be the victim of spam bombing.
This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you.
This can also be an indication that another login account has been compromised. More info here: https://help.aol.com/articles/Control-excessive-spam-email
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To read email without distractions, you can temporarily hide ads and give ad feedback. For more info, please visit our help article: https://help.aol.com/articles/ad-free-aol-mail
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Fix your Android search engine!
You can't use the search engine anymore on Android
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
not receiving emails
haven't received emails in past 24 hours...
Here’s an article that may help: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
You can find the list of contact and see available options for your account on https://help.aol.com/contact
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it?
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Received emails don't always go to new mail folder. I've had too many new emails received go into old mail, trash, spam or archive folders.
let the user decide what folder to store the new emails after viewing.
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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stop blasting my text messages with stupid NFL video clips!
keep getting notifications to watch NFL videos. I don't want sports and being harassed by AOL isn't going to change that. you want to be noticed? how about annoying people, now I see you. and you are annoying af
Hi there,
You can turn off these notifications, please tap on Settings then on Notifications
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get rid of the group message by Subject. when I move one message into a particular folder it moves the entire thread and creates extra work
get rid of the group message by Subject. when I move one message into a particular folder it moves the entire thread and creates extra work. I have to reorganize all the messages in the desktop on my laptop.
Hi there,
You can turn off conversations, by going to the Settings page in the app, scroll to the ‘’Customize your inbox’’ field then toggle off ’’Conversations’’.
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To replace my account that's never been deactivated, due to inactivity. your account should never be deactivated, for no cause whatsoever!
To not deactivat nobody's account whatsoever. because all of my important emails are on my account. and now its vanished into thin air, but it's still active and I dont know the number that it was associated with, so they don't want to retrieve it for me, and that pours gravy!
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The app for Android is glitchy. Difficult to use on a phone when answering an email without the screen constantly jumping around.
Cursor jumps to bottom of page when composing email
Hi. The issue should be addressed by Samsung and fixed in the next One UI 5 update, which should start rolling out by the end of February. In the meantime, I would suggest using a different keyboard than the one you have, such as GBoard (Google keyboard) or Microsoft SwiftKey. We appreciate your cooperation!
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my emails have all disappeared from my folders. HELP!! Please.
My saved emails have disappeared from their folders. why?
Hello there! When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder or your third-party mail client's settings. More info here: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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Remove read/deleted emails from the list of "New Emails", very frustrating having hundreds of old/deleted emails show up.
I still see old emails I'veread and deleted in my "New Emails" folder, when they should all just be in my trash/deleted folder.
Please remove and re-add your account to the AOL App and check if the problem persists.
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Sorry to hear that. Please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. Permanently remove ads by purchasing Ad-Free AOL Mail subscription.
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i couldn't sign in other app
i want to sign in in other email apps but it sends verification code on email but i don't get any code
Hi there, I'm sorry to hear that!
We'd like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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To read email without distractions, you can temporarily hide ads and give ad feedback. Here’s how: https://help.aol.com/articles/ad-free-aol-mail
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Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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Trash folder won't stay empty, deleting emails return
why won't my emails in my trash folder when I delete them why do they come back, then I'll personally individually delete them again ,and they still come back later why ?????
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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