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How can we improve the AOL App?

← AOL App For Android
'Your mobile-based app is the worst. Unbelievably bad. AOL is one of the oldest email platforms and should be showing the way. Horrible.' has been merged into this idea

go back to the format prior to this last update from Google play!! The new format for entering email addresses is EXTREMELY AGITATING!!

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  • Anonymous commented  ·   ·  Report

    I can't even get the feedback option to allow me to submit my feedback anyway!

  • LOUISE SCOUTEN commented  ·   ·  Report

    I can't mark junk mail as spam with this new app. I hate it! It's very user unfriendly! I want the old app access back! No warning about the change. I had to go to the tmobile store for help. I couldn't access my email for 5 days! I've had AOL since 1992. My kids think I'm nuts to stay with you. Fix this NOW!

  • GUS DUDDERAR commented  ·   ·  Report

    Return to the original format!!! Fire the people responsible! Stop screwing around with what works.

  • CAROL DINH NHAT QUY commented  ·   ·  Report

    why did you change the inbox format? now inundated with ads, is this your way of getting me enroll on ad free?

  • Stephane commented  ·   ·  Report

    Every time you update, the App stops working (Android). I have to uninstall/reinstall then I have to reset all my preferences and defaults. When I open new emails, it always jumps dead to the bottom of the message forcing me to scroll to the top to read. I can't type replies because they jump to the bottom of the message in mid keystroke. Newest issue, when I check a bunch of messages for deletion, I have to make an additional scroll up move to get the trashcan icon. There are zero virtues to this app, I've been making the same complaints about the jumping screen for 3 years, and nothing has changed. I am given fixes that don't do a thing. I am now migrating to Google.

  • Phil commented  ·   ·  Report

    How come I can't use my AOL email app on my Samsung Galaxy 8 smart watch. my Gmail works find.. no app in play store the galaxy 8

  • Laura Serrato commented  ·   ·  Report

    I dislike this format and DO NOT want to see ads for hooking up with people near my home. I find this disgusting. I might be using my Google email from now on if this is not addressed!

  • Laura Serrato commented  ·   ·  Report

    I dislike this format and DO NOT want to see ads for hooking up with people near my home. I find this disgusting. I might be using my Google email from now on if this is not addressed!

  • WENDY BURNS commented  ·   ·  Report

    I absolutely HATE the new design - very awkward to use on my Kindle. PLEASE go back to the old one!!!

  • Ray Higgins commented  ·   ·  Report

    I have read many of the top ranked postings and ALL of them are spot on. Your idea of progress is ridiculous. The people who came up with this so called improved system should be fired! If we don't have a really improved system or revert to the old system by this time next week, I will switch from AOL to Gmail!!

  • Nico Andre Kärger commented  ·   ·  Report

    Wo bleibt die Innovation, wo bleibt das Moderne, der Eye Catcher. Das Besondere? Die Welt ist nicht Schwarz-Weiß, warum werden die Websites immer wieder genau so gestaltet. Es sieht alt aus. Genau so hätte man eine Maiobox 2000 auch gemacht. Das Logo eine Simple Font. Nichts aussagend. Keine aussagefähigen. Langweilig. Warum? Css hat mittlerweile soviele neue Möglichkeiten. Wo ist der Innovationsgeist von früher hin?:Ich als Programmierer und Designer finde es einfach schade. AOL sollte nicht im Jahr 2000 festhalten, sondern frisch und neu werden. Eine Glasschrift vtll? In dem sich ein Regenbogen spiegelt für Vielfalt. Dann das komplette Mail Konzept auf einen Hintergrund mit Skizzen von Stiften, Briefumschläge, @ Symbol, Papierflieger o.ä. Darüber die einzelnen Flächen als Glassplatten mit dem neuen blur Effekt. Leichte Spiegeleffekte sind schnell gemacht.

    Soll ich Ihnen ein MockUp designen?
    Geschäftliche Anfragen an service@mirrte.ch

    Beste Grüße,
    Nico Kärger

  • Kathleen Thanas commented  ·   ·  Report

    AOL was so great when people could sort emails alphabetically. This was so efficient and helped people to prioritize important emails and delete unwanted junk. Also, at one time people could get alerted to incoming emails that were designated as priority. Without these two features emails just accumulate at a horrendous rate into tens and hundreds of thousands of emails. It is now impossible to keep up with incoming emails in a timely fashion.

  • BETTY POOLE commented  ·   ·  Report

    Go back to way it was before this last change. I really don't like it anymore

  • Mike commented  ·   ·  Report

    the new AOL no longer works with the screen controls on my Pixel 6 phone. The app covers the controls and won't allow me to send links or switch/screen shot AOL stories anymore. This is a major inconvenience and I will no longer be using AOL until it is fixed.

  • Anonymous commented  ·   ·  Report

    stop fixing something that wasn't broken

  • Anonymous commented  ·   ·  Report

    this update is terrible please go back. takes more time to get thru. adds always interfere with the mail

  • TISH PRESTON commented  ·   ·  Report

    I love AOL.com. You are the best. Thank you for all you do for us.

    I wish I could return to the version of AOL that has a category titled “new” mail.

  • SCOTT AMICI commented  ·   ·  Report

    The choice bar , that moves all over the place: Why can’t you leave it at the bottom, where it belongs?

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