AOL App For Android
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
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puts messages in the "old mail" folder although I marked it as "unread". Aol screwed up this app.
Fix that $hit
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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l can't figure out how to send email in AOL anymore on my Android phone. what happened? HELP
where and how can I send email from AOL on my samsung phone
Hi there,
To send an email, tap on the pen icon located at the bottom right of your Inbox.
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Hi there,
You can go to mail.aol.com through a laptop/PC, click Options>Mail Settings>Block Senders then click the box from Block All Senders Except Contacts. Click Save Settings.
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You can change your signature to exclude the ‘’sent from the all new AOL app from android’’ message, please go to Settings then Signatures.
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While I am reading an email, don't auto open new email. I haven't finished reading the 1st one. Very annoying!
When new email arrives while I'm reading another, it is annoying when app auto opens that new arrival. It's ok to have audible sound for new mail, but not to automatically open it.
Hi there! Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
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Beware of scam from *****, saying that our account has being use from another locations. Requesting passwords. Be aware.
password protection
The phone call that you received is not from AOL. We do not practically call members about compromised accounts. Find more info here:
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new app just not working as well as before. some emails saying sent and never arriving. becoming unreliable
sent emails are not arriving AOL becoming unreliable.
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AOL Widget isn't working correctly, the Mail account is not syncing and the articles are not loading, case no. 09059676
Widget not working correctly
Please try switching the internet connection from WiFi to mobile data or vice-versa. If the issue still persists, please send us an email at phonemailassist@aol.com with more details.
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
If you notice your emails are going to the Trash or to the wrong folder, it might be because of a faulty filter redirecting your emails to different folders, other than the Inbox. Check your settings to view or change where they’re going.
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If you’ve started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. More info here: https://help.aol.com/articles/Control-excessive-spam-email
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Solve my problem of getting constant notices that say "your Aol is out of date." This has been going on since October 2020.
I was told by you in Oct 2020 that I did not need to do anything about new software because I used Aol Gold.
Nothing has been right since although I have called you. Get me back to a usable program instead of sending constant notes saying "your aol is out of date."Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page?
In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there. Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
Also, please write in the comment section if the issue persists with more details, including the exact error message if you receive one.
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Hi there! Please try clearing cookies, cache, history, and footprints. To do so, please go to:
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browserAlso, please make sure to update your browser and if the problem still persists try to access AOL Mail in another browser.
Hope this helps!
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Hi there.
Please follow these steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Aol Customer service "SUCKS"!!!
every time I get hooked up with a customer service that hang up after being on hold for like 30 minutes.
Thank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future. -
FIX THE BUGS IN THIS APP
The badge icon constantly says I have 7 new mail, when that is not accurate.
Also, it now inserts photos into the body of the email, when i want it as an attachment.
Please correct these matters.
Hello there!
In order to solve the attachment issue, please follow these steps: You see three dots in the right hand corner on the picture. Once you click on those, you will have three options – please select “Attach below”.
Also, regarding the badge icon issue, please uninstall/reinstall the email app or remove and re-add your account to it.
Please write in the comment section if the issue persists. Thank you!
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Old way under IMAP server provides better notifications when an email comes into inbox. New way under your APP does not provide them.
Please return to allowing Google/Android access through IMAP or POP3 server.
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Can't find things in email....it has deleted things I need..I can't access emails on my laptop.it won't accept my new password you insisted
please don't delete my emails...
- Don't see your idea?