AOL App for iOS
Aol App
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
92 results found
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AOL
I do t want to give aol to look or have access to my account, but it won’t let me long in unless I do.
We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at policies.oath.com/ie/en/oath/privacy/index…
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
I don’t know what y’all have done😡
What has happened? I have used AOL for years! Now I can’t even sign in.. AND I have the correct password!!!!😡
So perturbed....
Some things are meant to be left alone!
Nothing wrong with old school!!!!🤨As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 800-300-5017.
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As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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Pay Me!
My application is remote access operated. I need you to call my phone so this issue can be resolved.
Hi,
We want to have one of our support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
Thank you!
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change settings.
I would change number from 3519821945 to 3478874937 for this account aol.
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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Please help😭
Everytime I sign in they asked me to verify through an email I can’t access could you make it through the phone number because Im transfering everything to the new phone could you help me?
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-300-5017. Thank you!
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Old inbox mail
I’m not able to access and read my old mails. Whenever a mail comes in and read, it automatically goes away instead of moving or staying in the old mail folder/section.
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataYou could also switch to the Unified Inbox view by following the steps in this article: https://help.aol.com/articles/how-do-i-switch-to-the-unified-inbox-view, and make sure that all the other email apps that are you using are set up as IMAP.
If the issues persist feel free to contact our support team at aolmailquestions@aol.com.
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Tired of being locked out
AOL managed to charge my account but I can’t use it.
Either repair what everyone is complaint about or I will block payment and close account. All others mail sites are free anyway. I’ve kept this bc I’ve had it foreverHi,
Sorry ti heat about your experience. Please contact our AOL Customer Support team at 1-800-300-5017.
Thank you!
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Sucks
Site does not work right, either don’t load or continuously scroll back to beginning as if searching or ‘chasing its tail. Only supports why I don’t use AOL!
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com. -
says I need new password to get to get to my acct
How do I handle this. I’m afraid it’s a scam and can’t get my mail!!! Thank you!!
Thanks for reaching out. For further assistance, please reach out to our team at 1-800-300-5017.
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Lack of privacy! Also adde
D sign-in
Don’t like having to forego my privacy and having to reset password consistently! Also do not like the offerings to buy all the time.
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 800-300-5017. Thank you!
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Why in the world have you not fixed this? Cannot open links within emails
I’m on iPad and iPhone and links will no longer open. There is also no way to now open a link in safari...not working for a year or so. WHY WON’T YOU FIX THIS!!!!
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile data
After you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com. -
Secondary web links don’t open - very frustrating!
Original link in emails will open to websites but any secondary links do not open! Frustrating!
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Email in landscape mode.
When I am reading email in landscape format on my new iPhone XR the text slips back to beginning as I read down the text. This only happens when I open in the AOL app. Can this be corrected?
I have uninstalled and reinstalled the app but no improvement.I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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Blockheads AOL
AOL needs to stop posting individuals names and password on screens subject lines. Most federal agencies are hit with law sue when personal data is posted in subject lines. Maybe I should consider that. I do not want to see my private information in anyone subject lines not even when it is coming to me. What if someone pick up my phone and all my private info is in their face. Your careless makes it easier for hackers.
Hi there, sorry to hear that. We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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Thank you for contacting us. As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL. If you have additional questions, call the AOL Billing Team at 1-800-827-6364 Monday – Friday (8 AM to 1 AM ET,) and Saturday (8 AM and 10 PM ET.)
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Share my information
Please stop asking me to say yes to sharing my information an not allowing me to get to my mail every time I try to check my mail and the pop up doesn’t give the option to say no if I don’t want to share my information I should have the option to say no and do it only one time it’s just not right
We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at https://policies.oath.com/ie/en/oath/privacy/index.html
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our mail support team at aolmailquestions@aol.com.
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Mail trouble
Can not send e mail with attached pdf file and without attached file to any one, but i am getting e mails from other people,
I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
2. Restart your mobile device
3. Uninstall and reinstall the app with the latest version
4. Lastly, switch the internet connection from WiFi to mobile dataAfter you’ve performed these steps, should you still encounter this issue, please reach out to our support team at aolmailquestions@aol.com.
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