AOL App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
140 results found
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Go back
You have decided to use iOS 17 which my iPhone doesn’t have the hardware for so I can’t access my email account when in the process of purchasing a property and needing to send and receive emails from solicitors and estate agents is outrageous I have had no warning just randomly locked out of my account I can not afford to replace my phone at the moment so options needed so idea leave alone what already works if it ain’t broke don’t fix it don’t bother replying as I won’t be able to access email to read thanks very much
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140th ranked
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I can no longer access my mail because you are asking me to update your app on iPhone to version 17.0 . I do not have an iPhone and my ipa
I cannot access my mail because I am being prompted to update my iPhone to 17. The problem is, I don’t use a mobile device other than my iPad. It is fully updated to 16.7. You need to fix this immediately. Someone didn’t think this through. Sign me out as disgruntled. I will never use aol again. Goodbye.
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The app won't load and I need to read some emails. I'm not happy this is brutal
This is ridiculous I need to get this app loaded and it won't let me
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109th ranked
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I can no longer access AOL APP with my iphone X. Blue pop up says requires update and I can not update this device!! No WARNING
Allow users to bypass the pop up to get to account temporarily
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AOL freezes
Hello for as long as I have had an iPhone which has been years I find that AOL freezes at least several times a week when I click Mail and it starts to load the actual mail. There is nothing that can be done. You can’t close out the window. The only thing I find that works is holding the power button to speak and telling Apple to shut down. It’s a huge annoyance and I don’t understand why this hasn’t been fixed.
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Dislike the program change too much for just letter and color concern
Before new update about maybe month ago or more and I like the way it was before. Because I look into mail letter to read then I close it then later reopen the app suddenly it went back to home page itself. It’ll lose my mailbox letter and then have too find the same letter a usual. I like the same situation like it was before and even the Yellow icon not good either too. It also need to be return Blue icon. The Home page not really important to me yet. It usually first opened it does go to…
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When I read an email notification that sounds interesting, I click on that notification and the AOL app says that email doesn’t exist
I’ll get a notification of an email that sounds interesting and so I tap the notification to read the email. The app opens and then says the email cannot be found! This has happened numerous times and it is frustrating!
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Class Action Suit against AOL?
I wonder if anyone on these posts has the time to initiate a class action suit against AOL for not blocking the obscene and other spam received after many of us followed the procedures to filter out or block those and they kept coming for a long time. Is anyone still getting those types of emails? Class action suits result in only a few dollars for each person but it seems the only way to disincentivize large companies from abusing us.
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“Read the Full Story”
Why have you added “Read the Full Story” to the news feed? When you open the link the actual article does not open. Just unrelated articles, ads, etc…it’s pure clickbait!
Please go back to the old format.90th ranked -
43rd ranked
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Yellow aol app is not working
Yellow aol app is not working but the blue aol app is working. Emails are not updating even after reinstalling it. I was advised to submit feedback after contacting AOL technical support
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It doesn’t work!
Mail comes in but reading it says Error!
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Remove Deals and Savings Notification
There should be a way to opt out of the daily "Deals and Savings" notification on AOL app. I am an iOS user and it has been very annoying to see the app notify me and I assume it's an email but instead it's just the "deals and savings."
I don't mind having ads within the app, but to have the ads extend beyond the app and into my notifications is predatory behavior. Please remove for everyone or at least make an option in settings to opt out of those specific ads.
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Fix the full screen pop up ads, can’t access mail at all.
Visual BUG per Cust Service. Once in inbox ~3-5 sec screen goes white w/pop up ad in center. Only navigation buttons are New Mail, Home. You can go back to mail screen but in 3-5 seconds it just repeats the issue again. Not enough time to open emails or anything. Phone support unable to help, advised I log issue here. I’ve been unable to use AOL app since 2/23 AM. Deleted app, Reinstalled, ran updates, rebooted, nothing fixes it. Please correct or I’ll be forced to change email service to another provider. ASAP Regards, RebSm5
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109th ranked
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Hacked
Log in. I can’t log in. Geek Squad helped me on my computer password works fine however when I try to use it on my iPhone it tells me it’s incorrect. I can’t get to yall.
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Logging onto AOL app after changing password is impossible
I simply changed my password and now the AOL app on my iPhone will not let me log in! I’ve tried everything! And yo want me to pay for any assistance with your app! I guess after 30 years with AOL you want me to leave for GMail! Congrats - I’ve had it with AOL!
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Need Aol Support? Try These Proven Contact Methods
Aol Customer Support Number +1 844-588-2505
Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.
First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.
Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users…
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