149 results found

1. Aol Customer Help: Quick Ways to Get Support Today

   Aol Customer Support Number +1 877-848-2174

   Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

   First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

   Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users more control over custom rules and filters would help users manage their inboxes more effectively.

   Third, customization options are limited. It would be helpful to allow users more control over the layout, density of emails, preview size, and theme options. Power users would also benefit from advanced settings for sorting, labeling, and automation.

   Fourth, account support and recovery tools need improvement. When users experience login, security, or account access issues, it is difficult to find clear ways to contact support or get real-time help. Adding more transparent support options within New Mail would increase trust and user satisfaction.

   Finally, reducing ads and making them less intrusive would greatly improve usability. Ads can sometimes interfere with reading or navigating emails, especially on smaller screens. A better balance between ads and functionality would enhance the overall experience.

   Overall, Aol New Mail has strong potential, and focusing on speed, customization, smarter filtering, and better support access would make it more competitive and user-friendly.

   Aol Customer Support Number +1 877-848-2174

   Aol New Mail has a clean design and useful features, but there are several areas where it could be improved to provide a better user experience.

   First, performance and reliability could be improved. The mail interface can sometimes feel slow, especially when loading folders, searching emails, or switching between messages. Faster loading times and smoother performance would make daily use much more efficient.

   Second, spam filtering and email organization could be smarter. While spam detection exists, important emails still occasionally end up in the spam or bulk folders. Improving AI-based filtering and giving users… more

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2. Cannot open news stories.

   Cannot open news stories on News, Top Stories page on iPhone. It just opens another page with that article heading and a bunch of ads and other headlines. If you scroll down and tap on Read full story, it takes you to another page with other articles. Seeing the original article is not possible.

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3. After clicking a notification for an email I’ve received, it says, “Message not found.”

   After clicking a notification for an email I’ve received, it says, “Message not found.” This has been going on for ever.

   I kept a video of an incident exactly like this if anyone from AOL reads this and wants me to send it.

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4. When I go into email a full screen add pops up and the only way to clear it is to click on a link. This happens on my iPad which has the la
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5. Move the ad down that splits the inbox page so that new mails are all visible

   On IOS 14+ since the latest update, the ad appears on the front page of the inbox and splits the inbox which makes them less visible. Please move it or make it smaller. Also the cookie page appears every time you log in so needs fixing

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6. Please add a “filter emails like this” to the app.

   Please add a “filter emails like this” to the app.

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7. Where did the arrow go for emails that have been responded to

   Bring the arrow back. I keep having to go to the sent folder to see if an email has been responded to. It sucks. Please fix it asap.

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8. Get it to work on iPad! IOS26.7
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9. AOL Email is not Loading

   Hello. Just recently within the past week. I believe after a AOL app update or Apple iOS update, I can not use my AOL app on my 2021 iPad 9th generation device (which is running iOS 27). The new emails do not load at all. I keep getting an error message saying “check your connection.” However my wifi and internet is fine for all other devices and apps, so that cannot be the issue.

   identifierforvendor: CFF4CACB-E307-4BDE-9CA5-4AD3FDAE5A9C
   IDFA: 00000000-0000-0000-0000-000000000000
   keychainid: 2654C178-93C1-4AD9-9612-8274104EB877
   keychainuserdefaultsid: 1C815612-D0E4-421D-861A-C05E51370B05
   notbackuppablekeychainfileid: 78BAC833-A6B9-4EA9-8724-8BA2BE907C9D
   userdefaultsid: AF1BBB51-CE17-4B39-AF2C-4F7FF9E8DA5C
   chalakfam@aol.com: YIWZNUT7TKWC3MUAU47K4OT73S
   BSP app id: aoliosv1
   Orion app id: aoliosv1
   isspoonerdevice: false
   Access level: regular
   BSP tools status: ready
   App version: 8.0.3
   Build number: 400067
   Deployment environment: production
   Platform: ios 27.0

   Hello. Just recently within the past week. I believe after a AOL app update or Apple iOS update, I can not use my AOL app on my 2021 iPad 9th generation device (which is running iOS 27). The new emails do not load at all. I keep getting an error message saying “check your connection.” However my wifi and internet is fine for all other devices and apps, so that cannot be the issue.

   identifierforvendor: CFF4CACB-E307-4BDE-9CA5-4AD3FDAE5A9C
   IDFA: 00000000-0000-0000-0000-000000000000
   keychainid: 2654C178-93C1-4AD9-9612-8274104EB877
   keychainuserdefaultsid: 1C815612-D0E4-421D-861A-C05E51370B05
   notbackuppablekeychainfileid: 78BAC833-A6B9-4EA9-8724-8BA2BE907C9D
   userdefaultsid: AF1BBB51-CE17-4B39-AF2C-4F7FF9E8DA5C
   chalakfam@aol.com: YIWZNUT7TKWC3MUAU47K4OT73S
   BSP… more

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10. Still haven’t fixed their app

    Ever since 2 updates ago. The app doesn’t refresh for new email and won’t show any new email on the iPhone version. They did have another update recently but that still hasn’t fixed it. Deleting the app and reinstalling it temporarily fixes it but come a few hours later and the problem returns.

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11. 8.0.3 update did not solve issues

    UPDATE — AOL Mail app version 8.0.3 did NOT fix the synchronization problem

    I previously reported a synchronization problem with the AOL Mail app on my iPhone and iPad.

    I have now updated the AOL app to version 8.0.3, but the problem continues.

    The problem is specifically with the AOL apps. Apple Mail on the same iPhone and iPad works correctly, and AOL Mail through Safari/AOL.com also works correctly.

    The AOL apps continue to have the following problems:

    • Emails deleted on my iPhone remain in the AOL app Inbox on my iPad.

    • The same email can appear in BOTH the Inbox and Trash in the AOL app.

    • When I delete the duplicate email from the Trash folder, it then disappears from the Inbox.

    • New emails can take an unusually long time to synchronize between the AOL apps on my iPhone and iPad.

    • At times the AOL app displays: “Couldn’t refresh, check your connection.”

    • I previously completely deleted and reinstalled the AOL app on the iPad. This temporarily cleared the problem, but the synchronization problem returned.

    • Updating to version 8.0.3 has NOT resolved the problem.

    This is not an Apple Mail problem. Apple Mail correctly synchronizes the AOL mailbox on both devices. AOL.com also shows the correct mailbox state.

    Please have the AOL Mail app development team investigate the synchronization/cache problem between the AOL iPhone/iPad apps and the AOL mail server, particularly the problem where deleted messages remain in the Inbox and can simultaneously appear in Trash.

    The AOL apps are not reliably maintaining the same mailbox state as AOL.com and Apple Mail.

    the problem survived the upgrade from 8.0.2 to 8.0.3. That tells them this isn’t simply a problem with the particular 8.0.2 installation.

    UPDATE — AOL Mail app version 8.0.3 did NOT fix the synchronization problem

    I previously reported a synchronization problem with the AOL Mail app on my iPhone and iPad.

    I have now updated the AOL app to version 8.0.3, but the problem continues.

    The problem is specifically with the AOL apps. Apple Mail on the same iPhone and iPad works correctly, and AOL Mail through Safari/AOL.com also works correctly.

    The AOL apps continue to have the following problems:

    • Emails deleted on my iPhone remain in the AOL app Inbox on my iPad.

    • The same email can appear in… more

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12. Email is still not syncing between iPhone and iPad even after installing update 8.0.3

    Email is still not syncing between iPhone and iPad even after installing update 8.0.3

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13. AOL mail app needs another update ASAP!

    The AOL Mail app is not refreshing or syncing my new emails. I keep getting the error “Couldn’t refresh, check your connection,” even though my internet connection is working normally. When I log into AOL Mail through the website, I can see new emails that are not appearing in the app. I’ve tried closing and reopening the app and refreshing, but the problem continues. Please fix the syncing/refresh issue with the iOS app. Thank you!

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14. This app has not worked since the last update

    Will not retrieve mail

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15. Subject: AOL Mail iPad app 8.0.2 not synchronizing deleted emails I am experiencing a serious synchronization problem with the AOL Mail app

    Subject: AOL Mail iPad app 8.0.2 not synchronizing deleted emails

    I am experiencing a serious synchronization problem with the AOL Mail app on my iPad after the recent AOL app updates.

    My iPad is running the current version of the AOL app, 8.0.2.

    I have two active AOL email addresses and tested the problem carefully.

    Here is what happens:

    1. I send an email from one of my AOL addresses to the other.
    2. The email can take an unusually long time to appear in the inbox.
    3. If I delete the email from my iPhone, the email is correctly deleted from the AOL server.
    4. When I check AOL Mail through Safari/AOL.com, the email is gone.
    5. Apple Mail on my iPad also correctly shows that the email has been deleted.
    6. However, the AOL app on my iPad continues to show the email in the Inbox.
    7. Even more concerning, the same email can appear both in the Inbox and in the Trash folder in the AOL iPad app.
    8. I deleted and reinstalled the AOL app on the iPad. Immediately after reinstalling, the old stale email was gone and two new emails appeared correctly.
    9. However, when I subsequently deleted those two emails from my iPhone, they again remained in the iPad AOL app.

    This demonstrates that the AOL server is correctly processing the changes and Apple Mail on the same iPad is correctly synchronizing. The problem appears to be specifically with synchronization within the AOL iPad app 8.0.2.

    Please investigate the mailbox synchronization/cache handling in version 8.0.2, particularly the failure to remove messages from the Inbox after they have been deleted on another device.

    This problem makes the AOL iPad app unreliable because the Inbox can display emails that have already been deleted from the AOL server.

    Subject: AOL Mail iPad app 8.0.2 not synchronizing deleted emails

    I am experiencing a serious synchronization problem with the AOL Mail app on my iPad after the recent AOL app updates.

    My iPad is running the current version of the AOL app, 8.0.2.

    I have two active AOL email addresses and tested the problem carefully.

    Here is what happens:

    1. I send an email from one of my AOL addresses to the other.
    2. The email can take an unusually long time to appear in the inbox.
    3. If I delete the email from my iPhone, the email is correctly deleted from the… more
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16. Delete all from sender broken

    Delete All From Sender function is broken. It just asks to unsubscribe. I don't WANT to unsubscribe, I just want to mass delete the multiple emails from the same sender. Fix it PLEASE!

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17. Notification doesn’t clear in. Notification center even if message is read

    This seems to be the only iOS app that doesn’t automatically clear the Notification Center if a message was read. If I read an email, it will remain in the Notification Center unless I manually remove it. Please make it that the notification automatically goes away (the badges do go away, just not the alert in Notification Center).

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18. I can’t suddenly update my AOL app, so I can’t can’ t access my email. Help!
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19. No AOL calendar in the iOS app

    I'm a super long time AOL member and I know this question has been asked before but WHY isn't there full functionality in the iOS app? The AOL calendar and tasks functions are super useful. I run my household and business with the AOL calendar and tasks and the lack of availability in the iOS app is really shortchanging the app. Make it a premium feature and yeah I would pay a couple of bucks a month to have that available or like $20 a year or something as a subscription in the app.

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20. App tells me I have to update my iPhone to use the app on my iPad. But I don’t have an iPhone. So now I can’t use the app on my iPad? Not r!

    Please take into account that not everyone has an iPhone. Nor can I buy one just so I can use the AOL app on my iPad.

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